topic Re: PIXMA MG3600 Won't scan in Printer Software & Networking

PIXMA MG3650 can't scan, IJ Scan Utility can't find specified folder

Michael2956 — Sat, 09 Mar 2024 17:49:51 GMT

When I try and scan I get the message: "Canon IJ Scan Utility. Cannot find the specified folder. Check the save settings." I have tried everything but cannot get the scan to work.

Please let me know, step-by-step, what to do.

Re: PIXMA MG3600 Won't scan

shadowsports — Fri, 08 Mar 2024 20:27:35 GMT

Greetings ,

I believe there is more than one model printer in the 3600 series, can you tell us the specific model you have?

Also, please tell us what operating system version and build you're using your printer with.

Re: PIXMA MG3600 Won't scan

Michael2956 — Sat, 09 Mar 2024 17:48:17 GMT

MG3650 Scan

Windows 10 Version 22H2 for x64-based Systems

Re: PIXMA MG3650 can't scan, IJ Scan Utility can't find specified folder

teepee — Sun, 21 Apr 2024 19:45:29 GMT

I am having a similar problem. When I select photo or document, I get that error message. All other selections work fine. I am using a MX 922 with a win 10 OS. This just started happening. I reloaded the utility / drivers. At a loss currently.

Re: PIXMA MG3650 can't scan, IJ Scan Utility can't find specified folder

R_A_D — Thu, 13 Jun 2024 14:23:58 GMT

Me too. I also tried moving it to a separate hard drive. (TR4500 series)

Microsoft Windows 10 Pro 64-bit
10.0.19045 Build 19045 (update pending)