https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-G6020-AirPrint-problems-after-router-upgrade/m-p/462882#M17328 <P>I have had my Pixma G6020 for a while and haven’t ever had a problem printing with AirPrint from an Apple device or via wifi from a Windows 10/11 pc. However, I recently upgraded my 10 yr old Asus wifi router with a new TP-Link Deco XE75 mesh router system with 2 units. I have had AirPrint problems ever since. I can print from the pc without any issues, however, I have had constant problems getting the Canon print iOS app to find and connect or to stay connected to my printer with any of my Apple devices. I had been able to eventually get the AirPrint to work but I would need to repeat the setup again the next day. Now I can’t get the printer to connect ever. I eventually plugged my old ASUS router into a port on the Deco and connected the printer to the ASUS router’s wifi and it connects easily and stays connected. Help!<BR /><BR />I suspect something about the TP-Link’s SSID’s are causing the problem. TP-Link has identical names for both the 2.4 GHz and 5 GHz SSID’s. ASUS had different names for each SSID.</P> Tue, 20 Feb 2024 16:09:16 GMT KsKuck 2024-02-20T16:09:16Z https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-G6020-AirPrint-problems-after-router-upgrade/m-p/462882#M17328 <P>I have had my Pixma G6020 for a while and haven’t ever had a problem printing with AirPrint from an Apple device or via wifi from a Windows 10/11 pc. However, I recently upgraded my 10 yr old Asus wifi router with a new TP-Link Deco XE75 mesh router system with 2 units. I have had AirPrint problems ever since. I can print from the pc without any issues, however, I have had constant problems getting the Canon print iOS app to find and connect or to stay connected to my printer with any of my Apple devices. I had been able to eventually get the AirPrint to work but I would need to repeat the setup again the next day. Now I can’t get the printer to connect ever. I eventually plugged my old ASUS router into a port on the Deco and connected the printer to the ASUS router’s wifi and it connects easily and stays connected. Help!<BR /><BR />I suspect something about the TP-Link’s SSID’s are causing the problem. TP-Link has identical names for both the 2.4 GHz and 5 GHz SSID’s. ASUS had different names for each SSID.</P> Tue, 20 Feb 2024 16:09:16 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-G6020-AirPrint-problems-after-router-upgrade/m-p/462882#M17328 KsKuck 2024-02-20T16:09:16Z https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-G6020-AirPrint-problems-after-router-upgrade/m-p/466114#M17536 <P>Having similar issues with both my Canon G6020 and Pro-100 printers on my Unifi network.&nbsp; AirPrint not seeing either printer.&nbsp; When I attempt to ping the printers, getting timeouts and packet loss.&nbsp; Pinging other devices on the same network and access point works without issue.</P> Thu, 07 Mar 2024 01:22:07 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-G6020-AirPrint-problems-after-router-upgrade/m-p/466114#M17536 kevin65 2024-03-07T01:22:07Z