topic Re: Wifi to Computer Disabled after installing MX492 printer in Printer Software & Networking

Wifi to Computer Disabled after installing MX492 printer

LG1 — Sat, 30 Jun 2018 18:27:52 GMT

Immediately after installing my PIXMA MX492 printer, my desktop computer no longer recognized (or could find) my Wifi. I uninstalled the printer and re-installed using USB connection (not wifi) but my computer still can't find my home wifi connection. HELP!

Re: Wifi to Computer Disabled after installing MX492 printer

jrhoffman75 — Sun, 01 Jul 2018 13:19:50 GMT

Is it a Windows computer? If so, did it get switched to Public network?

Re: Wifi to Computer Disabled after installing MX492 printer

LG1 — Sun, 01 Jul 2018 22:03:06 GMT

Yes, windows. I will see if I can find the network setting. Thanks for the heads up, hope this works.

Re: Wifi to Computer Disabled after installing MX492 printer

Patrick — Mon, 02 Jul 2018 15:51:01 GMT

Hi LG1,

Please try these steps:

1. Press the SETUP button on your PIXMA MX492.

2. Use the left or right button to select Device Settings and press OK.

3. Use the left or right button to select LAN Settings and press OK.

4. Use the left or right button to select Wireless LAN Setup and press OK.

5. Press the STOP button.

6. Select Standard Setup and press OK.

7. Select your wireless network and press OK.

8. Enter your wireless network password and press OK. Please verify the password, as it is case sensitive and if entered incorrectly, will cause the printer and router to not communicate. To switch between letters and numbers, press the * key.

9. Press <OK> on the confirmation screen. The PIXMA MX492 will search for the access point.

10. When found, press OK on the Connected to the access point screen.

Re: Wifi to Computer Disabled after installing MX492 printer

LG1 — Mon, 02 Jul 2018 16:34:30 GMT

I did not have an issue with the printer communicating with WiFi, my computer stopped communicating with WiFi. I was able to adjust network settings, as suggested by the other reply, and solved the issue.