topic Re: PIXMA PRO-100S not printing to specified margins in Lightroom in Printer Software & Networking

PIXMA PRO-100S not printing to specified margins in Lightroom

hera62 — Tue, 30 Jan 2024 13:37:31 GMT

Hello everyone,
anyone holding canon pixma pro 100-s and printing using Lightroom classic, photoshop or software of canon ,

well, I want to print A3+ (33x48cm) with 2 cm margins (each side)

Despite properly imposing the margins (2x2= 4) it will be ( 29x44 cm ) in preview I see the measurements correctly but in print the margins are different do you have any solution?

Re: Canon pixma 100s pro not printing to specified margins in Lightroom

Stephen — Tue, 30 Jan 2024 13:20:55 GMT

Hello!

So that the Community can help you better, we will need to know more information:
• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

Re: Canon pixma 100s pro not printing to specified margins in Lightroom

hera62 — Tue, 30 Jan 2024 13:34:24 GMT

hello ,
no I don’t see any error message ,i use the latest version ,and I connect my printer with WiFi

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

jrhoffman75 — Tue, 30 Jan 2024 14:04:26 GMT

@hera62 wrote:
Hello everyone,
anyone holding canon pixma pro 100-s and printing using Lightroom classic, photoshop or software of canon ,
well, I want to print A3+ (33x48cm) with 2 cm margins (each side)
Despite properly imposing the margins (2x2= 4) it will be ( 29x44 cm ) in preview I see the measurements correctly but in print the margins are different do you have any solution?

Are you trying to print on Fine Art paper?

Can you post a screenshot of your print dialogue box from Lightroom?

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

hera62 — Wed, 31 Jan 2024 11:43:08 GMT

Well in Lightroom classic I use this method to add margins and in printing I tried both one border and other bordless still the margins are different in all sides .
i forgot to mention that I have this problem in all dimension like a5 a4 a3 not only a3+

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

jrhoffman75 — Wed, 31 Jan 2024 11:46:26 GMT

Is the aspect ratio of your image the same as the print cell size? Try “Zoom to Fill” setting.

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

hera62 — Wed, 31 Jan 2024 11:55:37 GMT

Yes

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

jrhoffman75 — Wed, 31 Jan 2024 11:59:46 GMT

That’s all I can think of.

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

hera62 — Wed, 31 Jan 2024 12:02:24 GMT

it’s already done what should I do .. is it related to printable area ?

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

jrhoffman75 — Wed, 31 Jan 2024 12:12:49 GMT

What media type? Is it Fine Art paper?

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

hera62 — Wed, 31 Jan 2024 12:15:46 GMT

No it’s generic glossy Photo paper

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

jrhoffman75 — Wed, 31 Jan 2024 12:25:44 GMT

@hera62 wrote:
it’s already done what should I do .. is it related to printable area ?

Looks like you are within the printable area. What are the exact measurements of the margins you are getting?

Is your paper measuring correctly for A3+?

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

hera62 — Wed, 31 Jan 2024 14:40:03 GMT

yes I cut exactly 33 cm x 48 cm paper

Example of dimension A4 ( 21x29.7 cm ) 2cm margin I get 1,8 cm right , 1,8 left 1,8 bottom and 1,5 on top

example of a3+ I get 2cm right , 2.2 cm left , 2cm top and 1,2 cm bottom (there is always one side with slim margin top or bottom )

Re: PIXMA PRO-100S not printing to specified margins in Lightroom

jrhoffman75 — Wed, 31 Jan 2024 14:43:47 GMT

Maybe try creating a custom paper size in the printer driver with those dimensions.