topic PIXMA TS8220 IJ Network Scanner Selector EX Installation Does Not Exist and Still No PDF Scan in Printer Software & Networking

PIXMA TS8220 IJ Network Scanner Selector EX Installation Does Not Exist and Still No PDF Scan

Escalante101 — Thu, 25 Jan 2024 13:53:29 GMT

I have a brand new Dell XPS Laptop with Windows 11. I installed the "Print Driver and Scan Utility Installer Ver.1.0.3 for Windows. It installs IJ Network Scanner Selector EX2. Since acquiring this new laptop, my printer / scanner has lost the PDF scan option. Under the Canon Utilities "App" category it lists an IJ Network Scanner Selector EX with the word "Install" underneath. However, when you follow the applicable links it takes you to the customary support page for this printer, but there still is no "specific" EX only installation option. I have no idea if this is what caused the PDF scan option to disappear. So, the two matters remain unresolved.

Re: Canon PIXMA TS8220 IJ Network Scanner Selector EX Installation Does Not Exist and Still No PDF S

SamanthaW — Wed, 24 Jan 2024 17:27:41 GMT

Thanks for joining the Canon Community!

Please try downloading the file named "TS8200 series Full Driver & Software Package (Windows)" It'll be towards the top of the list. That should get you the scan utility! You can find the downloads HERE.

Re: PIXMA TS8220 IJ Network Scanner Selector EX Installation Does Not Exist and Still No PDF Scan

Escalante101 — Fri, 02 Feb 2024 20:31:13 GMT

I had already done that. The download does not include the "EX" selector - only the "EX II". Hopefully someone will get this straight. Thank you.