https://community.usa.canon.com/t5/Printer-Software-Networking/Reinstalled-TS9521C-on-windows-11-scanner-function-disappeared/m-p/457992#M16962 <P>I have used Acrobat Pro to control the scanner function. It has worked well for the better part of a year. After the Acrobat reinstall, I can print from within Acrobat (as well as other Windows apps) but the scanner function does not appear in the Acrobat "create" function. I opened the Cannon IJ Scan Utility, attempted to scan and an error appeared, "The scanner is not available while in use by another application or user. Code 3,206,0"</P><P>I am not sure of the best way to troubleshoot/resolve this problem.</P> Tue, 23 Jan 2024 16:33:19 GMT Az_Native 2024-01-23T16:33:19Z https://community.usa.canon.com/t5/Printer-Software-Networking/Reinstalled-TS9521C-on-windows-11-scanner-function-disappeared/m-p/457992#M16962 <P>I have used Acrobat Pro to control the scanner function. It has worked well for the better part of a year. After the Acrobat reinstall, I can print from within Acrobat (as well as other Windows apps) but the scanner function does not appear in the Acrobat "create" function. I opened the Cannon IJ Scan Utility, attempted to scan and an error appeared, "The scanner is not available while in use by another application or user. Code 3,206,0"</P><P>I am not sure of the best way to troubleshoot/resolve this problem.</P> Tue, 23 Jan 2024 16:33:19 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Reinstalled-TS9521C-on-windows-11-scanner-function-disappeared/m-p/457992#M16962 Az_Native 2024-01-23T16:33:19Z