topic imagePROGRAF PRO-1000 still prints one job and goes offline every time... AGAIN! in Printer Software & Networking

imagePROGRAF PRO-1000 still prints one job and goes offline every time... AGAIN!

Steveuffman — Mon, 30 Sep 2024 12:45:24 GMT

Have loved this printer and it had been trouble free for soooo long. But something changed in the fall and it's been very frustrating - particularly with all the holiday printing requirements. I can power printer on, it connects right away to the network. I can immediately do a single print job and then the trouble begins. I goes off line and shows that on both my primary machine MacBook Pro (Sonoma 14.2.1) and my windows desktop (windows 11 v 22h2), I have to then power off the printer and power it back on to print the next job.

I have uninstalled and reinstalled the printer on both machines. both have latest drivers installed. I have the latest PS and LR installed....

My network is an Orbi Netgear 960 quad wifi with the router line of sight from the printer at 15 '.

A buddy with same printer dumped Pro 1000 in the trash because he got fed up with problems. I love mine however and its been trouble free until this offline problem showed up...

I am out of guesses....Canon support did a great job and we got it running properly for a few days and I celebrated and bragged to my friend ..but now I am back to square 1.

Re: Pro-1000 still prints one job and goes offline every time... AGAIN!

claremax — Mon, 30 Sep 2024 02:40:30 GMT

Mine is doing the same. It was working perfectly all last week adn even yesterday. I have rebooked it and my computer iMac, a couple of times today. It is really frustrating as I am at the end of a big job.

Re: Pro-1000 still prints one job and goes offline every time... AGAIN!

Steveuffman — Mon, 30 Sep 2024 12:41:21 GMT

Ugh. Mine was a transient issue that seemed to revolve around updates. Hasn’t been back but a friend called me yesterday with problems with his.

I will check mine too and advise. Good luck