topic Re: Win 10 April's update MX520 in Printer Software & Networking

Win 10 April's update MX520

radpilot — Tue, 08 May 2018 20:00:26 GMT

After updating to new Win 10 April's update I could not print wirelessly. I uninstalled drivers and network tool and downloaded win 10 drivers from Canon. During installation I can't detect my printer on the network although the printer is connected in the same network as the laptops. I can only print through usb. Any ideas?

Re: Win 10 April's update MX520

BillS — Fri, 11 May 2018 22:12:47 GMT

Hi radpilot,

Let's start by checking the printer's connection to the wireless network.

Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper.

1. Press the MENU button.

2. Select Setup

3. Select Device settings, then press the OK button.

4. Use the button to select LAN settings, then press the OK button.

5. Use the button to select Confirm LAN settings, then press the OK button.

6. Use the button to select Print LAN details, then press the OK button to confirm the selection.
7. Use the button to select Yes, then press the OK button to start printing.

Much of the information will not be relevant, but the important things to look at are:

Is the connection active or inactive?
Does the SSID (network name) match the one the computer uses?
What is the signal strength?
What is the IPv4 IP address?

I look forward to your reply.

Re: Win 10 April's update MX520

radpilot — Sun, 13 May 2018 14:50:48 GMT

Hello and thanks for your interest.

I printed the page you requested :

1. Active

2. Yes it does.

3. 59%

4. 192.168.2.59

Re: Win 10 April's update MX520

radpilot — Sun, 13 May 2018 14:56:12 GMT

Update.
I turned off and on the router. This time I connected the printer to the router through WPS. I downloaded and installed the latest firmware of the printer. I deleted all Canon drivers and apps. When I reinstalled the drivers the printer could be seen in the drivers setup .
So far so good. I can print wirelessly again.
Thanks