topic Re: Canon TS9020 Wireless Connection Problem in Printer Software & Networking

Canon TS9020 Wireless Connection Problem

PRB — Sat, 05 May 2018 17:26:42 GMT

I like my new TS9020 very much. I have it connected to my iMac through USB and it works perfectly. Is there any way possible I can connect it to my Android phone wirelessly?

I fear there are restrictlions against having two devices connected at the same time.

I tried using the Canon PRINT inkject SELPHY software to connect the phone wirelessly but it won't work. The software sees the printer but, keeps disconnecting from the WiFi and NOT registering the printer to the phone. Everything is hooked up to the same WiFi -- there is only "one" to choose from.

What do you recommend?

Re: Canon TS9020 Wireless Connection Problem

Patrick — Mon, 07 May 2018 18:14:36 GMT

Hi PRB,

Please make sure that the network that your phone is connected to is the exact same network that your PIXMA TS9020 is connected to.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Re: Canon TS9020 Wireless Connection Problem

PRB — Tue, 08 May 2018 16:38:57 GMT

There is only one network that I know of. Several of us are sharing the houise. The landlord has one network connected to their one router and everyone shares. I have no access to the router but, I have the same login info and password as everyone else.

Re: Canon TS9020 Wireless Connection Problem

Patrick — Tue, 22 May 2018 15:03:49 GMT

Hi PRB,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI