Printer says its connected to another computer.

courtneydreiman — Tue, 24 Apr 2018 22:55:53 GMT

Hello,

I have a MX490 Pixma printer that will not let me print anything because it says it is connected to another computer. I have Windows 10 on my computer. I have made sure its not connected to my macbook in anyway. Could someone help?

Thank you!

-Courtney

Re: Printer says its connected to another computer.

BillS — Mon, 30 Apr 2018 20:26:59 GMT

Hi courtneydreiman,

Restarting the print spooler often resolves this issue.

Make sure your printer is turned on.
Hold down the WINDOWS KEY on your keyboard and then tap the "R" key. This will cause a box to open on your screen.
Type "services.msc" into the box and then click Enter.
After a few seconds another box will open with a list of services.
Scroll down to "Print Spooler."
Right-click "Print Spooler" and select "Stop." A small progress box will appear for a few seconds and then vanish.
Right-click "Print Spooler" again and select "Start."

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topic Printer says its connected to another computer. in Printer Software & Networking

Printer says its connected to another computer.

Re: Printer says its connected to another computer.