topic Re: Problems opening a jpg in Canon Professional Print layout. in Printer Software & Networking

Problems opening a jpg in Canon Professional Print layout.

Mrbiffta — Fri, 08 Oct 2021 03:31:06 GMT

Hi Guys, I'm pulling my hair out trying to print a simple Jpg in Canon Professional Print & Layout. I've launched the App, tried to open the image through the app and also dragged directly from the desktop into the app but Nothing.?

I'm running MacOS Big Sur 11.5.2 and I've downloaded the most recent version of Canon Professional Print & Layout and it's just not working. It's been fine in the past but for some reason today It does'nt want to play ball.

Any help would be hugely appreciated.

Thanks.

Re: Problems opening a jpg in Canon Professional Print layout.

Mrbiffta — Fri, 08 Oct 2021 04:44:31 GMT

Solved! It seems there was an update to Photoshop so I reinstalled Professional Print & Layout and placed the plug-ins in the correct Photoshop folders and voila it launched via photoshop!

Re: Problems opening a jpg in Canon Professional Print layout.

jrhoffman75 — Fri, 08 Oct 2021 14:36:41 GMT

Good.

Just do not update to macOS 11.6.

Re: Problems opening a jpg in Canon Professional Print layout.

Mrbiffta — Sat, 09 Oct 2021 06:51:50 GMT

Hi John, that sounds a tad ominous, thx for the heads up!! Canon professional Print & layout when working a bloody great but it’s so darn fickle!

May I ask the outcome on updating to MacOS 11.6?

Cheers.

Re: Problems opening a jpg in Canon Professional Print layout.

jrhoffman75 — Sat, 09 Oct 2021 11:18:21 GMT

11.6 disables PP&L functionality. Several threads about it on the forum.

Re: Problems opening a jpg in Canon Professional Print layout.

Mrbiffta — Sat, 09 Oct 2021 11:28:59 GMT

Thx again for the note!

Re: Problems opening a jpg in Canon Professional Print layout.

FacitAir — Fri, 05 Jan 2024 14:57:51 GMT

I cannot open any Image files in PPL, even if I open PPL as a stand alone and go to file open. No images will open. uninstalling and reinstalling does not fix the issue.

Re: Problems opening a jpg in Canon Professional Print layout.

AaronD — Mon, 09 Feb 2026 19:54:58 GMT

I've got similar trouble EXCEPT my version of PP&L will open a TIF file photograph but will not open a JPG.

Uninstalled, reinstalled, restarted, plugged, plugged, yelled profanities. Nothing works. Getting really sick of wasting hours to make a simple print on a Pro-1000 that takes only seconds to do on my $150 Brother laser printer.

Re: Problems opening a jpg in Canon Professional Print layout.

DerrickL — Tue, 10 Feb 2026 21:12:26 GMT

This might be a workaround convert the PDF to a Word document or convert PDF to a Jpeg

https://www.adobe.com/acrobat/online/pdf-to-word.html

https://www.freeconvert.com/pdf-to-jpg

Re: Problems opening a jpg in Canon Professional Print layout.

AaronD — Tue, 10 Feb 2026 21:34:30 GMT

Yeah, it's not gonna help converting. I don't get to choose any but TIF or JPG, and only TIF files will open. You can see the folder I'm pulling these from:

Re: Problems opening a jpg in Canon Professional Print layout.

DerrickL — Thu, 12 Feb 2026 00:19:27 GMT

As a last resort you can convert a pdf to a tiff here:

Convert PDF to TIFF file.