topic IP address conflict in Printer Software & Networking

IP address conflict

silvergun — Tue, 19 Dec 2023 13:03:28 GMT

I work remotely on my home network which is attached to my office through a VPN. Sometimes when I print to my home printer, the print job ends up on another company user's printer with the same IP address. How can I secure my home network so that my printing stays on my home printer?

Re: IP address conflict

shadowsports — Tue, 19 Dec 2023 13:15:39 GMT

Greetings,

Just use a different private IP range than your office. Example if they are using 192.168.1.x, you can use 172.x or 10.x for your home network.

Re: IP address conflict

Danny — Tue, 19 Dec 2023 15:34:37 GMT

Thanks for joining the conversation, silvergun!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!