topic Re: Canon LBP600 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer in Printer Software & Networking

imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

griffey244230 — Wed, 22 Nov 2023 20:19:38 GMT

Just updated to Mac Sonoma and of course the Canon Printer I use won't function properly.

Specifically I download and install the latest driver from Canon (10.0.7 as of today), delete the old instance of my printer, add a new printer. But when I go to print, it gets hung up at "SENDING DATA TO PRINTER". Nothing else happens. It just hangs.

Various installs, uninstalls and restarts later, nothing has changed.

I then try to my Ventura Mac having seen the printer work on it previously... and now it too won't work. Wash, rinse, repeat -- no better, same Sending Data to Printer.

I jump on a Big Sur machine... and I load up the driver, go to print and it's instant, just like old days.

So what's the issue here? Is this a Canon Driver issue? Apple rushing updates issue? Or have I made a fatal error that I haven't deduced yet?

Wanted to get this out there cause no one seems to address the SENDING DATA TO PRINTER issue anywhere on the internet. Feels like there should be some threads to folks work through the issue.

(just tried once more and yeah, stuck at the same spot)

Re: Canon LBP600 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

Danny — Wed, 22 Nov 2023 13:57:04 GMT

Thanks for joining the conversation, griffey244230!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. While we haven't released a printer with the model number "LBP600," we have produced a series of printers within that model number range. You'll find your printer's exact model number on the front of the unit at the lower right. If you could That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Canon LBP600 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

griffey244230 — Wed, 22 Nov 2023 20:17:33 GMT

Sorry about that, left off the 0 -- Canon LBP-6000 is the printer in question

Re: Canon LBP600 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

sh3llycakez — Mon, 22 Jan 2024 04:40:34 GMT

I am having the same problem. Was this issue fixed?

Re: Canon LBP600 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

sh3llycakez — Mon, 22 Jan 2024 04:40:41 GMT

I am having the same problem. Was this issue fixed?

Re: Canon LBP600 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

griffey244230 — Mon, 22 Jan 2024 04:59:23 GMT

I have not had any luck on Ventura or Sonoma.

Still works amazingly on Big Sur, albeit it being a hassle to use a different machine.

Re: Canon LBP600 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

alidep — Mon, 29 Jan 2024 17:55:22 GMT

Same problem, same printer. We need the new drivers for Sonoma, thanks!

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

sandbox — Fri, 09 Feb 2024 16:58:32 GMT

Sonoma macOS has been out since September. Is this planned obsolescence on Canon's part??? I'm also having this issue of "Sending Data to Printer" being hung up. Currently on Sonoma 14.3. I've installed the new Sonoma driver several times. Still hung up. Please fix this asap. My printer works just fine on my other mac running Ventura 13.4 and I'd like to avoid it going to the dump when it still has plenty of life in it.

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

alidep — Fri, 09 Feb 2024 17:07:52 GMT

Totally agree!! Or maybe Canon is a Company that does not support environment preservation? (Other than client...)

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

Polkutie — Sun, 03 Mar 2024 10:56:06 GMT

Still the same problem. I am also waiting new driver to make I-Sensys LPB6000 work in Sonoma OSX. It has been a while my good old printer hasn't work... Canon please help!

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

shadowsports — Sun, 03 Mar 2024 15:58:36 GMT

Greetings,

The US Support portal lists drivers for Sonoma V14.3.1 released 2-22-2024. Canon has continued to support the device. The printer is 14 yrs old.

Canon Support for imageCLASS LBP6000 | Canon U.S.A., Inc.

File Name
mac-capt-v1007-usen.dmg
File Version
V10.0.7
File Size
27.07 MB
File Languages
English
Post Date
02/22/2024
Environment
Supported OS
macOS 10.13.6 - macOS 14.3.1

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

griffey244230 — Mon, 04 Mar 2024 02:02:05 GMT

Hi Rick,

Thanks for the reply. However that driver doesn't actually work and has not been updated since September 2023. If you check the DMG file inside, it's the same 10.0.7 version that was released back then.

The February 2024 "update" is nothing other than validation that it "works".

However, it's documented here that the driver doesn't actually work. It does install just fine, but the errors persist.

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

Polkutie — Sat, 11 May 2024 17:45:26 GMT

Still the same problem. Is this the way Canon takes care of the environment? Would be grate to use old printer (LPB6000) with osx Sonoma too. The printer has worked like charm until the Sonoma update. Still waiting the progress!

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

griffey244230 — Sat, 11 May 2024 21:46:41 GMT

Bummer to hear! Such a good printer with so much life left in it.

Due to Canon's lack of effort to remedy this issue, I bought a new printer from Brother. Lost a customer.

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

alidep — Sat, 11 May 2024 22:10:18 GMT

Still not working. Why do I have to throw away a printer that should work due to a lack of support from the factory? I used to love Canon (I have all my Camera all gears, 3 bodies, scanners, printer) but this is a real let down for your customers. I have to update my cameras now but I will not buy another item from you! I think I’ll go Sony.

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

Polkutie — Sat, 11 May 2024 22:21:17 GMT

Should the issue be spread to Canon Official social media feeds to push to make a change or what? Propably not the best pr..

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

JimmyBB — Fri, 28 Jun 2024 05:06:48 GMT

Hi everyone, could you check this setting on the Mac? Under Login Items, Allow in Background and ensure Canon INC. is set to on. If this is off, it will cause exactly what is described. As part of the driver install, this is automatically set to on. Looks like a Mac OS issue disabling this as opposed to Canon dropping support.

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

sh3llycakez — Fri, 28 Jun 2024 05:20:52 GMT

HECK! Toggling that on worked!!! Thanks JimmyBB

Re: imageCLASS LBP6000 - Mac Sonoma 10.14 - Printer Stuck on Sending Data to Printer

alidep — Sat, 07 Sep 2024 17:47:16 GMT

We got new drivers! Canon listened and updated the drivers for Sonoma 14.5. I removed the old printer settings and installed the new ones, not it work like a charm! Here is the link https://www.usa.canon.com/support/p/imageclass-lbp6000?srsltid=AfmBOorG2WQE-WPUQFJUmK7HOlk2O_sJGQL1cEfANyR7MU_h6oWfjO3r