topic Re: Canon Pixma TR4720 always disconnect from wifi after scanning in Printer Software & Networking

Canon Pixma TR4720 always disconnect from wifi after scanning

infeb — Thu, 16 Nov 2023 00:12:44 GMT

I just got my Canon Pixma TR4720 today. I am starting small business in art and the scanning feature is really the one I am aiming for when I purchase this. But this printer just get disconnected everytime I finish scanning 1 document. I have to reconnect it again and again, sometimes reset and all those things. Anyone experiencing this too?

I am using MacBook Pro, MacOs 13. Wifi connection Optimum/AlticeUSA.

Re: Canon Pixma TR4720 always disconnect from wifi after scanning

WILLIM — Thu, 16 Nov 2023 02:29:37 GMT

Suggest downloading scanning software from Canon website

IJ Scan Utility Lite v.4.1.1 (Mac)

Re: Canon Pixma TR4720 always disconnect from wifi after scanning

infeb — Thu, 16 Nov 2023 15:02:29 GMT

Hi thank you. I did download the software, but the connection to the scanner always failing now and then. Maybe something with the network connection?

Re: Canon Pixma TR4720 always disconnect from wifi after scanning

infeb — Thu, 16 Nov 2023 15:04:46 GMT

I tried using the Canon Wi-Fi Connection Assistant, when I tried to connect again, came a pop up : "Your computer is currently connected with a frequency not supported by your printer."

Any advice how to handle this? Thanks

Re: Canon Pixma TR4720 always disconnect from wifi after scanning

WILLIM — Fri, 17 Nov 2023 01:02:34 GMT

Refer to the following website for printer network setup

Canon : Official Manuals : Welcome!