topic Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout in Printer Software & Networking

Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

EduardoAlemao — Wed, 27 Sep 2023 14:26:26 GMT

New Mac OS today. Any thoughts?

Wonder if Print Studio Pro / Print & Layout plugins will run properly....?

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

shadowsports — Wed, 27 Sep 2023 15:05:10 GMT

Greetings,

Make A Time Machine back up of your current install. Then you can try or test Sonoma.

Time Machine is free. If it doesn't work out, you can roll back.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

timstorm — Sat, 07 Oct 2023 00:46:09 GMT

My early feedback is “don’t do it”

having issues with print and layout manager as well as accounting manager. Looks like updates will be needed from canon.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

EduardoAlemao — Sun, 08 Oct 2023 10:04:12 GMT

I dit it!
At first all sort of problems.... Reinstalled all drivers, PSP, PPL, using the last ones I could find.
Now the printers are working. From time to time I got that "not enough memory" message.... Anoying but restarting Ps and Lr do the trick.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

AnnWFoxPoint — Mon, 09 Oct 2023 19:10:19 GMT

I am using PP&L with a Pixma Pro 200
After upgrading to Sonoma 14.0 I get this error when I try to print a second page
CNPPLAPP quite unexpectedly and PP&L quits unexpectedly. I have to force quit the PP&L print manager and re-start everything.

After a lengthy chat with Canon support this afternoon I have no solution. They suggested I delete and re-install PP&L. I would lose all my custom layouts which would be a major loss and there is no reassurance that the re-install would fix the problem. They also suggested that I export my print jobs to JPG and use Easy Photo Print Editor. I took a look at this possible solution. I don't see an export function anywhere in PP&L. EasyPhoto Print Editor won't do what I am trying to do.

So, right now, I don't have a solution.

I may roll my OS upgrade back so I can get some work done.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

SRbaumbach — Thu, 12 Oct 2023 23:52:19 GMT

You would think that Canon would hit the ground running for at least one of these MAC OS upgrades. I have 4 large format printers, lots of business but a crap program. Canon get off your keyster and fix this. Sonoma issue is the memory dialogue after one print. I have PLENTY of memory.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

SRbaumbach — Thu, 12 Oct 2023 23:55:21 GMT

This is what I don't get. Wait of the OS upgrade then fix the code. Apple: Meet Canon. Canon: Meet Apple. Now get together and fix this.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

AnnWFoxPoint — Fri, 13 Oct 2023 00:16:57 GMT

Right, but keep in mind that when you revert to a previous version of the OS, even using Time Machine, it will wipe your drive and reinstall the OS. Any changes, editions, deletions to document or image files, etc made after the upgrade will be lost. It has been two weeks since I upgraded so I am preparing to roll back to Ventura but first I am copying all my spreadsheets, images, etc onto a flash drive so I can put them back on later. I expect that any customizations to the OS, for example screen savers and desktop, will be lost. There will no doubt be some things that will be missed and I will be correcting and fixing things for weeks . . .

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

EduardoAlemao — Fri, 13 Oct 2023 09:21:47 GMT

That's right. Memory and some Error when sendig files....

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

AnnWFoxPoint — Fri, 13 Oct 2023 12:57:42 GMT

After looking into rolling back to Ventura I have decided not to do it. Not only would I lose changes to obvious files like spreadsheets and images on my hard drive, but also updates to Adobe Lightroom, one of the messaging apps and data for other apps that I am unable to easily identify. Software updates will also be lost or scrambled. Rolling back would cause too much havoc. I have one big show a year and now I have only 50% of the inventory I need for it. I have already purchased the paper and ink and packaging and have been confirmed in the show. Instead of my big money maker for the year, I am going to take a big loss unless Canon gets an upgrade out for PP&L soon.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

Dkwhite — Sun, 15 Oct 2023 22:52:45 GMT

Same issue here. Works fine for first print then quits on the second print.

found that if you close PP&L between prints it works OK (plug-in from Lightroom), returns you to LR then re-launch PP&L. Alternatively, if you run the plug-in installer from Apps in Finder, this also works for the second print.

annoying that you can’t print the same image twice with different settings without having to exit and re-launch though! Worked fine in Ventura.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

Dkwhite — Sun, 15 Oct 2023 22:53:53 GMT

Also, delete and re-install does not fix the problem.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

AnnWFoxPoint — Sun, 15 Oct 2023 23:19:36 GMT

After installing the latest version of PP&L and the most current print driver I find that all I have to do is force quit the Print Manager between prints, not the main app. I can print multiple pages if I sent them all out under the same print command. I am able to get my work done this way.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

Dkwhite — Mon, 16 Oct 2023 06:46:50 GMT

That method works great - thanks !

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

Rachelsn — Tue, 17 Oct 2023 09:24:20 GMT

I updated to Mac Sonoma without realising the problems I've had with PP&L when I have done this in the past. There is no way around it until Canon updates the driver/ software.

The only way it works for me is if I have only one file open at a time in Photoshop and when I open PP&L, I send it to print (the memory message appears) I shut PP&L down and repeat the process and it may work on the third or fourth try. It's absolutely ridiculous and is making things take 3x as long 😞

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

Shoot123 — Tue, 17 Oct 2023 17:31:58 GMT

I am new to Canon printing and have a P300 out of the box. I also have Sonoma and am a sometimes MAC OS beta tester. My machine is a M1x laptop, fully up to date with PS 2024. The Canon Professional Print & Layout has bugs connecting to Adobe and printing as a stand alone app. The PS menu shows the script to launch the print app, but does not work. I have not been able to find the script yeat, god knows where Canon put it. It isn't with the other scripts. I can also use the PP&L app stand alone for one print at a time. The PP&L print monitor has a bug handing memory and blows up trying to do a 2nd print with a memory message. I force quit the Canon Print Monitor and can do another print with the PP&L app. This is a Canon app/driver(s) bug, not an Apple or an Adobe problem. Please clean it up, Canon.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

SRbaumbach — Tue, 17 Oct 2023 22:12:44 GMT

Canon just released Print Studio Pro 1.3.8 dated 9/16/23 and it works fine. Thanks Canon IT for a quick fix as print jobs were piling up.

Re: Mac OS Sonoma 14.0 / Compatibility with Print Studio Pro and Print & Layout

Shoot123 — Tue, 17 Oct 2023 23:56:12 GMT

Actually, no. The only pro300 printer version for PP&L listed on the Canon support page for Mac OS14 is v1.3.6 dated 9/24/23, which is what I have installed. Looks like my comment for Canon to clean it up still stands.