topic Re: Canon Inkjet Smart Connect! TR4720 in Printer Software & Networking

PIXMA TR4720 Canon Inkjet Smart Connect not showing up after move to Windows 10

JoeFromSD — Tue, 17 Oct 2023 16:04:56 GMT

OK folks, I have a TR4720 printer. I just moved all my programs and files to a new win 10 computer. The shortcut link I had for the Connect app doesn't work now.

I go to MS store and try and download it, but it says I already own the app.

what can I do now??

Re: Canon Inkjet Smart Connect! TR4720

JoeFromSD — Wed, 11 Oct 2023 00:56:32 GMT

Would the fact the guy helping me put the printer on Wifi be causing this issue with that Connect app?

I need to be able to Scan, is there any other App / whatever I c an use?

Re: Canon Inkjet Smart Connect! TR4720

JoeFromSD — Wed, 11 Oct 2023 14:00:47 GMT

Goes anyone know how to remove that smart connect app? I don't see it in Ad / Remove.

then I could download a fresh copy. that might work again.

Re: Canon Inkjet Smart Connect! TR4720

Stephen — Wed, 11 Oct 2023 14:07:09 GMT

Welcome to the Canon Community!

The Community isn't intended for immediate assistance. If your question is urgent, reach out to support at 1-800-OK-CANON (800-652-2666), Monday through Friday from 9am to 9pm (ET), or visit canon.us/account

If you're outside the USA, please click HERE for support options.

Re: Canon Inkjet Smart Connect! TR4720

JoeFromSD — Wed, 11 Oct 2023 14:11:24 GMT

I'll just wait and hope someone has any ideas for me to try.

Re: Canon Inkjet Smart Connect! TR4720

JoeFromSD — Wed, 11 Oct 2023 19:40:44 GMT

I called support and got right thru, they had me install UScan Utility and I'm up and scanning again!