topic Re: Using Canon Print utility remotely in Printer Software & Networking

Using Canon Print utility remotely

MiFKap — Thu, 05 Oct 2023 15:18:19 GMT

Hello,

I just purchased the Canon Prograf 1000 printer. I’d like to be able to run the Nozzle Check utility remotely using the Canon Print utility. If I try to do so, I get an “Unable to Connect to Printer” message. Does anyone know if this can be accessed remotely, and if so, how to do so?

Thanks

Re: Using Canon Print utility remotely

ArthurJ — Mon, 09 Oct 2023 17:19:39 GMT

Hi,

If the print utility and printer are installed on the same computer and network then it should connect. If you are trying to access the printer remotely, you would need to access the printers remote user interface. Please click HERE for more information.

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Re: Using Canon Print utility remotely

MiFKap — Mon, 09 Oct 2023 19:20:00 GMT

Just tried as described. It did not work

Re: Using Canon Print utility remotely

ArthurJ — Tue, 17 Oct 2023 16:56:18 GMT

Hi,

At this time, I recommend you reach out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.