topic Re: PIXMA iP4820 Windows 11 Driver in Printer Software & Networking

PIXMA iP4820 Windows 11 Driver

ice — Sun, 08 Oct 2023 22:51:59 GMT

I'm looking for Windows 11 for iP4820 and https://www.usa.canon.com/support/p/pixma-ip4820 says the device has been retired bla bla bla. I want to know if anyone had any luck making it work on Win11.

(So frustrating to see the device unusable on Win11. Canon should do a better job on device support.)

Re: PIXMA iP4820 Windows 11 Driver

shadowsports — Mon, 09 Oct 2023 00:51:11 GMT

Greetings ,

Respectfully, this printer is 13 years old. The product/support lifecycle for most manufacturers is 10 years. Apple, Brother, HP, Epson, etc don't typically support their hardware after 10 yrs either. So this is not uncommon.

Have you tried the windows 10 drivers? They will often work under Windows 11 just fine. Try these first. In some cases, however, older hardware cannot be made to work with newer software architectures.

Canon also has a upgrade program for products which have reached end of life. You can purchase a new printer at a discount and get free shipping. Here's the information if you'd like to take advantage of the program.

Canon Sales / Upgrade
Canon Upgrade Specialists at 1-866-443-8002

Re: PIXMA iP4820 Windows 11 Driver

ice — Mon, 09 Oct 2023 05:03:09 GMT

Win10 driver didn't work unfortunately.

Re: PIXMA iP4820 Windows 11 Driver

ice — Sun, 12 Nov 2023 18:46:59 GMT

[Update] I hooked up the printer to a different Win11 laptop and the Win10 driver is working. I don't know if it was 100% the other machine's problem but at least the Win10 driver seems to be working on some machines.