https://community.usa.canon.com/t5/Printer-Software-Networking/Installing-Pixma-Printer-MG3620-Cannot-Connect-to-Router-Error/m-p/438471#M15539 <P><SPAN>Welcome to the forum!<BR /><BR /></SPAN><SPAN>So that the Community can help you better, we will need to know which operating system is running on your computer (i.e. Windows or macOS and which version).&nbsp;</SPAN><SPAN>How are you connecting?&nbsp;</SPAN><SPAN>&nbsp;Any&nbsp;</SPAN><SPAN>other details you'd like to give will only help the Community better understand your issue. The forum is not intended&nbsp;for immediate&nbsp;support.&nbsp;</SPAN><SPAN>If this is a time-sensitive matter,&nbsp;<A href="https://support.usa.canon.com/kb/index?page=home" target="_blank" rel="noopener nofollow noreferrer">click HERE search our knowledge base</A>&nbsp;or find&nbsp;<A href="http://canon.us/SupportCF" target="_blank" rel="nofollow noopener">additional support options HERE</A><BR />Thank you!<BR /><BR /></SPAN></P> Thu, 28 Sep 2023 01:00:11 GMT Tiffany 2023-09-28T01:00:11Z https://community.usa.canon.com/t5/Printer-Software-Networking/Installing-Pixma-Printer-MG3620-Cannot-Connect-to-Router-Error/m-p/438463#M15538 <P>Trying to install my printer, in the installation process it picks up my wifi from printer, but i get an error saying that printer cannot connect to router, and i can see my printer on the network</P> Thu, 28 Sep 2023 00:59:05 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Installing-Pixma-Printer-MG3620-Cannot-Connect-to-Router-Error/m-p/438463#M15538 mikenash90 2023-09-28T00:59:05Z https://community.usa.canon.com/t5/Printer-Software-Networking/Installing-Pixma-Printer-MG3620-Cannot-Connect-to-Router-Error/m-p/438471#M15539 <P><SPAN>Welcome to the forum!<BR /><BR /></SPAN><SPAN>So that the Community can help you better, we will need to know which operating system is running on your computer (i.e. Windows or macOS and which version).&nbsp;</SPAN><SPAN>How are you connecting?&nbsp;</SPAN><SPAN>&nbsp;Any&nbsp;</SPAN><SPAN>other details you'd like to give will only help the Community better understand your issue. The forum is not intended&nbsp;for immediate&nbsp;support.&nbsp;</SPAN><SPAN>If this is a time-sensitive matter,&nbsp;<A href="https://support.usa.canon.com/kb/index?page=home" target="_blank" rel="noopener nofollow noreferrer">click HERE search our knowledge base</A>&nbsp;or find&nbsp;<A href="http://canon.us/SupportCF" target="_blank" rel="nofollow noopener">additional support options HERE</A><BR />Thank you!<BR /><BR /></SPAN></P> Thu, 28 Sep 2023 01:00:11 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Installing-Pixma-Printer-MG3620-Cannot-Connect-to-Router-Error/m-p/438471#M15539 Tiffany 2023-09-28T01:00:11Z