https://community.usa.canon.com/t5/Printer-Software-Networking/IJ-Scan-Utility-Lite-not-working/m-p/437067#M15442 <P>My printer/scanner: &nbsp;PIXMA G7020<BR />My computer: &nbsp;M2 Mac mini<BR />My OS: &nbsp;Sonoma 14.0</P><P>Recently, I started getting this error message when scanning documents. The same message occurred regardless of the type of scan (Document, Photo, Custom). In each case, I go to settings to make sure it is set to save as either JPEG or TIFF, then try again. Every time, I get the same error message. Art there plans to update this software to remedy this matter? Thx</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="Screenshot 2023-09-19 at 8.55.43 AM.png" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/45221i9DF55F7C675F1C26/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2023-09-19 at 8.55.43 AM.png" alt="Screenshot 2023-09-19 at 8.55.43 AM.png" /></span></P> Tue, 19 Sep 2023 14:15:06 GMT paul4ut 2023-09-19T14:15:06Z https://community.usa.canon.com/t5/Printer-Software-Networking/IJ-Scan-Utility-Lite-not-working/m-p/437067#M15442 <P>My printer/scanner: &nbsp;PIXMA G7020<BR />My computer: &nbsp;M2 Mac mini<BR />My OS: &nbsp;Sonoma 14.0</P><P>Recently, I started getting this error message when scanning documents. The same message occurred regardless of the type of scan (Document, Photo, Custom). In each case, I go to settings to make sure it is set to save as either JPEG or TIFF, then try again. Every time, I get the same error message. Art there plans to update this software to remedy this matter? Thx</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="Screenshot 2023-09-19 at 8.55.43 AM.png" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/45221i9DF55F7C675F1C26/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2023-09-19 at 8.55.43 AM.png" alt="Screenshot 2023-09-19 at 8.55.43 AM.png" /></span></P> Tue, 19 Sep 2023 14:15:06 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/IJ-Scan-Utility-Lite-not-working/m-p/437067#M15442 paul4ut 2023-09-19T14:15:06Z https://community.usa.canon.com/t5/Printer-Software-Networking/IJ-Scan-Utility-Lite-not-working/m-p/437483#M15470 <P>Hi,</P> <P>Is the printer connected to your Mac via USB cord or wireless connection?&nbsp;</P> <P>We look forward to your reply.&nbsp;</P> Fri, 22 Sep 2023 16:50:08 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/IJ-Scan-Utility-Lite-not-working/m-p/437483#M15470 ArthurJ 2023-09-22T16:50:08Z