PIXMA MX494 IJ Scan Utility generates error message

JennieM — Tue, 19 Sep 2023 12:04:41 GMT

Hi Michael, thanks for this. I'm using an MX494 printer and can't find the software for the IJ Scan Utility to match my printer. So I can't try out the proposed solution above.

Please can you assist?

Thank you.

Re: Printer won't scan

JennieM — Wed, 19 Jan 2022 10:30:16 GMT

Hi Michael,

I am using a canon MX494 and using a USB cable to connect with my laptop which is operating with Windows 10. My laptop picks up the printer and I can print, but when I try using the IJ Scan utility and scan directly from their I get the error message that the software cannot connect with the scanner. Very odd since the printer and scanner are the same piece of hardware.

Please can you advise how I can trouble shoot this. The solution suggest above has not been successful.

Thank you.

topic Re: Printer won't scan in Printer Software & Networking

PIXMA MX494 IJ Scan Utility generates error message

Re: Printer won't scan