topic Re: PIXMA MX860 & Apple Mac Mini Compatibility in Printer Software & Networking

PIXMA MX860 & Apple Mac Mini Compatibility

leftyinch — Wed, 30 Aug 2023 11:00:45 GMT

I have owned an 860 for nearly 15 years. It has been a true trouble free stalwart in my home office. I recently purchased an Apple Mac Mini and I find that my 860 cannot connect wirelessly with the Mini. The Mini sees the 860 in its printer queue and the wifi network in my home is working but all print jobs stall due to "printer filter failure". Any ideas what could be the problem here or, God forbid, perhaps my trusty 860 can no longer accommodate the new computer?

Thanks and regards,

John

Re: PIXMA MX860 & Apple Mac Mini Compatibility

Stephen — Wed, 30 Aug 2023 12:28:50 GMT

Hi there, and thanks for posting!

While our Forum Community members are welcome to chime in, your beloved MX860 was retired in 2019. Once a product is retired, software and driver development ends, and official Canon support content (troubleshooting articles, user guides, how-to videos, etc.) can be removed from the Canon website at any time.

To take advantage of Canon's innovative technologies, consider contacting our Canon Upgrade Specialists at 1-866-443-8002.
Have a great day!

Re: PIXMA MX860 & Apple Mac Mini Compatibility

leftyinch — Wed, 30 Aug 2023 18:28:29 GMT

Stephen,

Thanks for the quick reply. Does it sound reasonable to you that a Canon printer of that vintage would be incapable of reading the print command from a new Apple computer?

Best Regards,

John

Re: PIXMA MX860 & Apple Mac Mini Compatibility

rs-eos — Wed, 30 Aug 2023 19:33:29 GMT

At the time your printer was new, Apple's operating system was still allowing for 32-bit software (including drivers to run). Since that time, Macs have gone through numerous transitions: 32-bit to 64-bit and now all new Macs running with Apple Silicon chips vs Intel. There could thus be a number of reasons where compatibility is no longer possible.