topic Re: Print pro in Printer Software & Networking

Keep Losing Link to Canon Easy-Photo Print Pro

prcm50 — Tue, 15 Aug 2023 14:03:07 GMT

Hi, can anyone tell me why I keep losing the link to Canon print pro, it seems when ever there’s an update I lose the use of it.

Re: Print pro

Stephen — Mon, 14 Aug 2023 15:17:24 GMT

Hello!

So that the Community can help you better, we will need to know more information.

What is the exact model printer you're using (it's usually on the top or front of the unit)?
Do you see any error messages?
Which version of Windows or macOS are you using?
How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

Re: Print pro

prcm50 — Mon, 14 Aug 2023 15:45:48 GMT

Hi, my printer is Canon Pro 300, I’m using Mac Monterey 12.6.6. The error message I get is:

the destination folder for this operation is missing /Library/Caches/Canon/professional/print & layout/PPL_LR_TEMP

Re: Print pro

jrhoffman75 — Mon, 14 Aug 2023 23:14:28 GMT

Try reinstalling the PP&L plugin.