topic Re: PIXMA MG3620 Won't Connect to New Wi-Fi in Printer Software & Networking

PIXMA MG3620 Won't Connect to New Wi-Fi

gab_74403 — Wed, 29 Sep 2021 17:46:04 GMT

My Canon Pixma MG3620 won't connect to my new wifi. Any suggestions?

Re: PIXMA MG3620 Won't Connect to New Wi-Fi

Patrick — Thu, 28 Oct 2021 18:59:41 GMT

Hi gab_74403,

To connect your PIXMA MG3620 to your Wi-Fi, please follow the steps in this article:

https://support.usa.canon.com/kb/index?page=content&id=ART162917

Re: PIXMA MG3620 Won't Connect to New Wi-Fi

Ljhum12 — Sun, 13 Aug 2023 02:05:06 GMT

I have followed all the directions for setting the printer up, but it does not see my wifi. Judging from all the cases like this on the forum, it seems that Canon would try to help. There has to be something we are missing.

Re: PIXMA MG3620 Won't Connect to New Wi-Fi

ArthurJ — Tue, 22 Aug 2023 17:43:16 GMT

Hi,

I recommend reaching out to Canon support. The real time feedback of a live technical support call/chat would be very beneficial in this case.

You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

Re: PIXMA MG3620 Won't Connect to New Wi-Fi

gab_74403 — Tue, 22 Aug 2023 18:47:30 GMT

I got it to work. Had to download their app and it was a quick setup after that. Thanks everyone for your help!