topic Re: Unable to install Canon MF Toolbox in Printer Software & Networking

Unable to install Canon MF Toolbox

Markki — Wed, 02 Aug 2023 19:04:45 GMT

I recently upgraded to a new computer running Windows 10 Enterprise. I tried to load the newest drivers for my network ImageClass D1370 multi-function printer/scanner/fax machine but I keep getting an error message that I don't have sufficient privileges to install the program. I checked and I do have administrator privileges. I also successfully loaded HP and Lexmark drivers for two other network printers I use. WHat am I missing?

Re: Unable to install Canon MF Toolbox

normadel — Thu, 03 Aug 2023 18:39:14 GMT

Enterprise has nothing to do with it.

Try this......When you go to open the installation file/executable, click it with the RIGHT mouse button, and choose "Run as Administrator" from the context menu.

Does this do it? There are program installers that demand this even though you have Windows admin privileges already.

Re: Unable to install Canon MF Toolbox

Markki — Thu, 03 Aug 2023 19:10:01 GMT

I tried that but it didn't help. But thanks for the suggestion.