https://community.usa.canon.com/t5/Printer-Software-Networking/Pixma-MG360-cannot-connect-with-a-new-WIFI/m-p/428958#M14901 <P>Thanks for joining the conversation, aolivier!<BR /><BR />So that the Community can help you better, we need to know exactly which Canon printer model you're using.&nbsp; Canon USA hasn't offered a printer with the model name "MG360" but we have offered one with a similar name in the form of the PIXMA MG3620.&nbsp; Please let us know if that's what you've got or if it's something else. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, <A href="https://support.usa.canon.com/kb/index?page=home" target="_blank" rel="noopener">click HERE search our knowledge base</A> or find <A href="http://canon.us/SupportCF" target="_blank" rel="noopener">additional support options HERE</A>.<BR /><BR />Thanks and have a great day!</P> Sat, 22 Jul 2023 15:14:06 GMT Danny 2023-07-22T15:14:06Z https://community.usa.canon.com/t5/Printer-Software-Networking/Pixma-MG360-cannot-connect-with-a-new-WIFI/m-p/428953#M14900 <P>I follow all the steps an the printer does not recognized the new wifi. It seem the printer recognized the old wifi.</P><P>What can I do?</P><P>&nbsp;</P> Sat, 22 Jul 2023 15:08:01 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Pixma-MG360-cannot-connect-with-a-new-WIFI/m-p/428953#M14900 aolivier 2023-07-22T15:08:01Z https://community.usa.canon.com/t5/Printer-Software-Networking/Pixma-MG360-cannot-connect-with-a-new-WIFI/m-p/428958#M14901 <P>Thanks for joining the conversation, aolivier!<BR /><BR />So that the Community can help you better, we need to know exactly which Canon printer model you're using.&nbsp; Canon USA hasn't offered a printer with the model name "MG360" but we have offered one with a similar name in the form of the PIXMA MG3620.&nbsp; Please let us know if that's what you've got or if it's something else. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, <A href="https://support.usa.canon.com/kb/index?page=home" target="_blank" rel="noopener">click HERE search our knowledge base</A> or find <A href="http://canon.us/SupportCF" target="_blank" rel="noopener">additional support options HERE</A>.<BR /><BR />Thanks and have a great day!</P> Sat, 22 Jul 2023 15:14:06 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Pixma-MG360-cannot-connect-with-a-new-WIFI/m-p/428958#M14901 Danny 2023-07-22T15:14:06Z