topic Re: MF269dw II AirPrint doesn't work unless the machine is awake in Printer Software & Networking

MF269dw II AirPrint doesn't work unless the machine is awake

dwhite — Thu, 20 Jul 2023 01:02:46 GMT

I recently purchased the ImageClass MF269dw II. I need to be able to print over AirPrint from my phone. I can do this when the machine is awake, but it doesn't show up as active or as an available AirPrint printer when it's asleep. When I wake the machine up, it immediately appears as an AirPrint destination. I connected the printer to my Eero WiFi network. I turned off the power save on the network connection. It's connected via DHCP, but I previously tried a static IP address. Neither one worked when the Canon was asleep.

I also have a Brother color laser that always appears on my network as an AirPrint destination. It's just the new Canon that needs to be awake to print. I also noticed on my Mac that the Canon printer shows as offline, but I can still print to it. I don't have these problems with my Brother printer. I'm disappointed in the Canon but hope to find a solution.

Re: MF269dw II AirPrint doesn't work unless the machine is awake

jrhoffman75 — Thu, 20 Jul 2023 12:13:52 GMT

I have a Pixma Pro-100 connected via Wi-Fi. It also needs to be powered on for the printer to be recognized. The printer has a power-off timer setting in the driver, but specifically states that printer will remain always on when connected via Wi-Fi. That appears to be the Canon design basis.

Re: MF269dw II AirPrint doesn't work unless the machine is awake

shadowsports — Thu, 20 Jul 2023 13:00:04 GMT

Greetings ,

Has John pointed out he might be able to make changes to the printer's power management settings and for keep alive or awake.

I would also try assigning the printer a static or reserved IP on my network. This can be done on your wireless router. It only has to be done once.

Re: MF269dw II AirPrint doesn't work unless the machine is awake

dwhite — Thu, 20 Jul 2023 13:25:21 GMT

I am using a static/reserved IP, but it still isn't visible while the machine is asleep. The max I can keep the printer awake for is 60 mins, but that is wasting energy. When in Energy Saver mode, it's like it doesn't exist. I don't get it. If this is a feature, I'm returning the printer as soon as possible. It's not functioning the way my Brother printer does. I need to be able to print without waking it.