topic My Image Garden Doesn't Print Black on Discs in Printer Software & Networking

My Image Garden Doesn't Print Black on Discs

Joego8 — Fri, 07 Jul 2023 16:17:36 GMT

Just updated to MIG 3.6.7 and My Image Garden won't print black. It's not the printer (MG7720) because I printed the same image on plain paper and it printed perfectly. Anyone else with this issue?

Thanks.

Re: My Image Garden Doesn't Print Black

Danny — Fri, 07 Jul 2023 15:44:38 GMT

Thanks for joining the conversation, Joego8!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: My Image Garden Doesn't Print Black

jrhoffman75 — Fri, 07 Jul 2023 15:44:40 GMT

Do I understand that you used plain paper, printed an image from MIG and it printed black? What paper doesn’t print black?

Re: My Image Garden Doesn't Print Black

Joego8 — Fri, 07 Jul 2023 15:58:57 GMT

I don't know how else to describe it. The black text prints perfectly on plain white paper. When printed on a printable DVD, the black text is very faint. The other colors (not shown) are fine. The black text prints correctly on plain white paper but is very faint on a printable DVD.