PIXMA TR7020 Computer Can't Find Printer, Print Jobs Take Hours

Anonymous — Wed, 28 Jun 2023 12:59:39 GMT

I have successfully used my Canon TR7020 over my home wifi for a few years. Recently, however, when I try to print the computer (Windows 10) says it can't find the printer. If I leave the document in the Windows print queue, it will eventually print but many hours later. I have also found that if I turn the printer off, then on again, documents in the print queue will immediately print. So it's not a firewall issue.

I thought it might have to do with Windows power management settings. So yesterday I changed the computer to "never" sleep when plugged it. This morning I successfully printed a page with no delays and no issues.

I have not declared victory yet as it does not explain why the issue (docs not printing) also occurs with my iPad and iPhone. Also, since I can't readily reproduce the error, who knows...it might recur.

So my questions: Anyone have suggestions as to why this is happening? Are there printer settings that might cause the printer to not connect to the laptop and iGadgets?

Thank you!

topic PIXMA TR7020 Computer Can't Find Printer, Print Jobs Take Hours in Printer Software & Networking

PIXMA TR7020 Computer Can't Find Printer, Print Jobs Take Hours