topic Accounting Manager calculating paper consumed incorrectly for imagePROGRAF PRO-1000 in Printer Software & Networking

Accounting Manager calculating paper consumed incorrectly for imagePROGRAF PRO-1000

res — Tue, 20 Jun 2023 14:05:22 GMT

Usually accounting manager calculates this correctly, but for one specific job, it is saying that a 17"x41" print is 0.2164 square feet. Does anyone know how to fix this?

Re: Accounting Manager calculating paper consumed incorrectly

Danny — Tue, 20 Jun 2023 13:37:10 GMT

Hi, res!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Accounting Manager calculating paper consumed incorrectly

res — Tue, 20 Jun 2023 14:00:01 GMT

It is a Canon imagePROGRAF PRO-1000

Re: Accounting Manager calculating paper consumed incorrectly for imagePROGRAF PRO-1000

normadel — Tue, 20 Jun 2023 19:36:50 GMT

There's something wrong in the formula being used to calculate for the first item, obviously. Can't you look at it?

Re: Accounting Manager calculating paper consumed incorrectly for imagePROGRAF PRO-1000

res — Wed, 21 Jun 2023 10:47:18 GMT

This is canon's accounting manager software. As far as I know, there isn't a way to adjust the calculations.