topic Re: Connection Failed when setting up TS3522 on Windows 11 in Printer Software & Networking

Connection Failed when setting up TS3522 on Windows 11

jlevine — Wed, 19 Apr 2023 09:11:58 GMT

The setup finds the printer well enough to know its series and my router name. It tries to set up for about 4 - 5 minutes. Then it fails.

I've tried connect by wifi as well as using WPS. My router finds it. If I go into Network in the Windows Explorer, it sees it.

But it can't connect. It's mildly infuriating.

It currently works fine of my Window 10 laptop. Is it a Windows 11 issue?

shadowsports — Wed, 19 Apr 2023 14:17:12 GMT

Greetings,

Can you clarify the following for us.

How is it working on Windows 10?

What's the printer connected to? USB or your wireless network?

If connected wirelessly, what its IP address?

Can you ping it from your Windows 11 machine?

8888451035 — Wed, 19 Apr 2023 18:17:51 GMT

I am facing same issue myself. Tried mailing them, still no response.

Hisbeauty4ashes — Mon, 12 Jun 2023 18:29:46 GMT

Me too as I have posted the same problem it does not work on OS 11

jlevine — Sat, 04 May 2024 17:28:34 GMT

For what it's worth, one year later I tried to install the printer and it worked. ¯\_(ツ)_/¯ Maybe they fixed the driver.