topic Re: IJ Scan Utility in Printer Software & Networking

IJ Scan Utility Creating/Editing Documents Over 100 Pages

cwilliams1020 — Sat, 20 May 2023 14:58:34 GMT

Rec'd the message today, AFTER two hours spent scanning a 133-page document, that my scanner cannot create or edit a doc over 100 pages! Is there anyway to save at least the first 100 pages so I don't have to start completely over? I find that I cannot save or open the scanned pages! This is perfectly dreadful, as I am disabled and I only managed to complete this project with great discomfort. Thanks to anyone who can advise me.

Re: IJ Scan Utility

Tiffany — Sat, 20 May 2023 00:56:15 GMT

Welcome to the Canon forum!

So that the Community can help you better, we will need to know what is the scanner model, which operating system is running on your computer (i.e. Windows or macOS and which version) Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

Re: IJ Scan Utility

cwilliams1020 — Sat, 20 May 2023 01:14:58 GMT

Thanks, Tiffany. My OS is Windows 10 and the scanner model is a Canon IJ Scan Utility for Canon TS6300 Series Network. I hope that is all the info you requested.

Re: IJ Scan Utility

ArthurJ — Tue, 23 May 2023 14:44:38 GMT

Hi,

When you hit cancel, it will most likely close out the entire scan job and you would need to start over. If check scan results was set, it may allow you to default to the first 100 pages but I am unable to guarantee that it will.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: IJ Scan Utility Creating/Editing Documents Over 100 Pages

cwilliams1020 — Tue, 23 May 2023 15:46:08 GMT

Thank you. I did not cancel, but I don't know how to "set" the scan results. I left the scan open, waiting for me to save (which I can't do). At this point, how can I default to the first one hundred pages? Thanks so much for advising.