topic MF634Cdw gets wifi unreachable in 2 minutes in Printer Software & Networking

MF634Cdw gets wifi unreachable in 2 minutes

tomo3 — Fri, 19 May 2023 12:46:07 GMT

My MF634Cdw gets unreachable through wifi in 2 minutes. Printer says it's connected and signal is good, but ping gets unreachable from other machines. If I go to the printer settings and do "Ping Command" to the other host, the printer gets reachable again. Once I do that, I can print without problem, but only for 2 minutes. After 2 minutes, it gets unreachable again. I have 240 minutes for auto sleep, and wifi energy save mode is disabled.

It has similar symptom since I purchased it 5 years ago, but at first it was only once in a while I had to reboot the printer. Now I have to go to the printer and do "Ping Command" every time. Even restarting the printer doesn't help anymore.

I suspect the wifi module is broken. Is the wifi module on MF634Cdw replaceable?

Re: MF634Cdw gets wifi unreachable in 2 minutes

shadowsports — Fri, 19 May 2023 14:40:03 GMT

Greetings,

Whatever is occurring, It's likely related to your network, hardware or settings and not the printer.

Start by telling us more about your wireless network. What router brand/model are you using? Did your ISP supply it, or is it something you purchased?

Is your wireless dual band. Are you using the same SSID names for 2.4/5G networks?

Have you assigned a static IP to the printer?

What are the version and builds of the operating system(s) you are using? Windows/Mac

I'm not under the impression your network adapter is faulty at this point.

Re: MF634Cdw gets wifi unreachable in 2 minutes

tomo3 — Fri, 19 May 2023 14:57:40 GMT

> What router brand/model are you using? Did your ISP supply it, or is it something you purchased?

Google Nest wifi, my own.

> Is your wireless dual band. Are you using the same SSID names for 2.4/5G networks?

Same SSID for both 2.4/5G and can't separate

> Have you assigned a static IP to the printer?

static IP

> What are the version and builds of the operating system(s) you are using? Windows/Mac

Multiple devices, Linux, Chromebook, Windows10, Android phones. All can't print once the symptom appears, and everything recover once I do "Ping Command" from printer.

I have over 30 wifi devices at home including many 2.4G only devices and only MF634Cdw has this behavior.

Re: MF634Cdw gets wifi unreachable in 2 minutes

tomo3 — Mon, 05 Jun 2023 11:40:06 GMT

I ended up with connecting USB cable to the Linux machine and make it printer server. Scan and email still works though... it becomes online for a few minutes once it has an outgoing traffic.