topic Re: TS3320 driver problem in Printer Software & Networking

PIXMA TS3320 Unable to find/install driver

faqua — Tue, 11 Apr 2023 14:13:00 GMT

Unable to find/install driver for the printer.

This is what download:

I followed the instructions several times to no avail. It will not print the test page or anything else. Could not see any error code on the printer display.

These are the only drivers/software info I found when trying to install:

None of them worked.

Re: TS3320 driver problem

shadowsports — Mon, 10 Apr 2023 02:01:37 GMT

Greetings,

What version and build of MAC OS is the printer being used with or installed under?

Re: TS3320 driver problem

faqua — Mon, 10 Apr 2023 11:44:02 GMT

Hi Rick,

I'm using Sierra 10.12.6 OS. Know it's old but so is my editing/graphic software (and me too).

Is there an older download lying around anywhere?

Thanks.

Re: TS3320 driver problem

shadowsports — Mon, 10 Apr 2023 13:19:07 GMT

Greetings,

This is the download I found for your device and OS:

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDIwMDAwNTg3MjAx&cmp=ABR&lang=EN

I suggest you remove the printer from Apple menu > System Properties > Printer and Scanners

Then remove the failed installer from the applications folder. If you happen to see any remnants elsewhere, remove those as well. Then restart

If the printer is connected via USB, do not connect it until prompted by the installation software.

Re: TS3320 driver problem

faqua — Mon, 10 Apr 2023 13:52:09 GMT

Thanks you Rick. That did the trick. Have a great day!