topic Re: No IJ Scan Utility in TS9120 printer drivers in Printer Software & Networking

No IJ Scan Utility in TS9120 printer drivers

lengershun — Thu, 30 Mar 2023 02:41:19 GMT

I downloaded the printer drivers for the TS9120 printer but there was no IJ Scan Utility driver. I can't scan to my computer.

Re: No IJ Scan Utility in TS9120 printer drivers

Tiffany — Thu, 30 Mar 2023 03:02:53 GMT

Welcome to the Canon forum!

So that the Community can help you better, we will need to know which operating system is running on your computer (i.e. Windows or macOS and which version). How are you connecting and what error message? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

Re: No IJ Scan Utility in TS9120 printer drivers

lengershun — Thu, 30 Mar 2023 15:20:54 GMT

I am using Windows 11. I connect wirelessly with my network. I need to download the IJ Scan Utility be able to scan from my computer, but cannot find it anywhere to download.

Re: No IJ Scan Utility in TS9120 printer drivers

lengershun — Thu, 30 Mar 2023 16:49:41 GMT

No longer an issue. I downloaded the driver as part of the full driver package download from Canon Canada.