topic Re: Pixma MX452 not giving option to enter Wifi password in Printer Software & Networking

Pixma MX452 not giving option to enter Wifi password

jellish — Wed, 15 Mar 2023 15:42:48 GMT

I recently changed my wireless router and have been trying to connect my device to the new router. The issue is that when I select the access point it automatically tries to connect without giving me the option to enter the new wifi password.

Obviously without the password it's unable to connect and despite trying multiple troubleshooting steps it never provides that option. I had no issues with connecting this printer to wifi in the past and previously it allowed me to enter my wifi password so I'm not sure why it no longer does so.

Any help would be appreciated I've tried to contact Cannon, but the automated service gives me the run around I've never been able to connect with an actual person.

Re: Pixma MX452 not giving option to enter Wifi password

Stephen — Wed, 15 Mar 2023 15:55:07 GMT

You'll find help for re-establishing your wireless connection here:

If those options don't work, let us know!

Re: Pixma MX452 not giving option to enter Wifi password

jellish — Wed, 15 Mar 2023 16:06:31 GMT

This something I previously tried and it did not work. I tried them again, but the instructions don't seem to match what I have available on my printer. The only option I have under other setup is "Manual Setup". It also appears these instructions are for a newer device, mine does not have a touchscreen.

After going through the steps I received the error message "Failed to perform cableless setup. Suspend the process and select other method by following the instructions on the screens."

Re: Pixma MX452 not giving option to enter Wifi password

Stephen — Wed, 15 Mar 2023 17:37:46 GMT

You're not wrong. The site redirects to the wrong model. 😔

I'll get a tech to see if they can find specific instructions for that one. Sorry!

Re: Pixma MX452 not giving option to enter Wifi password

jellish — Wed, 15 Mar 2023 20:11:33 GMT

Not a problem and thank you for looking into this I appreciate it. I look forward to your response!

Re: Pixma MX452 not giving option to enter Wifi password

jellish — Fri, 24 Mar 2023 16:46:58 GMT

Any update on this?

Re: Pixma MX452 not giving option to enter Wifi password

jellish — Wed, 29 Mar 2023 21:10:00 GMT

Following up on this again as I haven't seen any response in almost 2 weeks. Any update on this?

Re: Pixma MX452 not giving option to enter Wifi password

klickthis — Mon, 19 Jun 2023 22:07:15 GMT

Hi Folks, I am facing the same issue with my MX452. I can select my access point; however, it does not give me the option of entering a password. Can we get some help on this?

Re: Pixma MX452 not giving option to enter Wifi password

shadowsports — Mon, 19 Jun 2023 22:38:40 GMT

Greetings,

You need to re-run the software set up. This will allow you choose and new SSID and/or change the saved network password.

Re: Pixma MX452 not giving option to enter Wifi password

klickthis — Mon, 19 Jun 2023 23:03:02 GMT

Thanks for that. I assume that would require a physical connection from the computer to the printer?

Re: Pixma MX452 not giving option to enter Wifi password

Benibiker — Sun, 02 Jul 2023 02:33:55 GMT

I had the same problem and finally found a solution. In the printer user manual it says WPA/WPA2 encryption method on your router is not supported by this printer. You'll have to go into your router as administrator and change the WPA version to just WPA2 if yours is set to WPA/WPA2 or WPA2/WPA3. Afterwards go back and do the WAN setup on the printer again, find the router name, click OK, in the next step only one option is highlighted, it shows some address or something, click it and it will then ask for the password! Enter it and you are good to go!