topic Re: Print Studio Pro Not Working on Mac in Printer Software & Networking

Print Studio Pro Not Working on Mac

danielemolineri — Tue, 07 Feb 2023 15:20:12 GMT

Hello everyone, I have a problem and maybe someone of you can help me to resolve it. I have a new MacBook Pro M1 Max with Mac OSX Ventura installed and the printer Pixma PRO-1. I know is not a recent printer but it still working really good and since I'm not a professional printer I don't want to change it. The problem is the software because Print studio pro doesn't work on OSX Ventura (a message "An error occurred while printing.Memory may be insufficient for printing" appear while I'm trying to print) and Canon Professional Print and Layout does not recognize the printer. At the moment the only option I have is to print directly from photoshop but I have some issue with the profiles.

Does anyone of you have a solution?

Thank you in advance. Daniele

Re: Print Studio Pro Not Working on Mac

martinwolfy — Wed, 08 Feb 2023 15:17:58 GMT

This is a known problem and has been around since Ventura was released last year, it happens to be when using Lightroom. No fix as yet from either canon or apple. Luckily I brought a new Mac in January which had Monterey loaded so I am using that and print studio pro still works

I wouldn’t hold your breath for a fix I’m afraid canon usually take a fair amount of time even if they do get round to fixing it.

Re: Print Studio Pro Not Working on Mac

Chrisonli — Sun, 12 Mar 2023 13:46:02 GMT

Found the solution and it works. 2.2.6 is available on the Europe site...smh... Here is the link. I have the Pixma pro-100 and this supported.... Enjoy These are the supported models:

Applicable Models

PIXMA PRO-1
PIXMA PRO-10

PIXMA PRO-100
PIXMA PRO-100S

PIXMA PRO-10S
imagePROGRAF PRO-1000
https://www.canon-europe.com/support/consumer_products/products/printers/inkjet/other_series/imageprograf_pro-1000.html?type=download&softwaredetailid=tcm:13-2271653&os=all&language=en

Re: Print Studio Pro Not Working on Mac

danielemolineri — Mon, 13 Mar 2023 13:50:37 GMT

Thank you, it seems it works, I'll try in the next days. From Lightroom nothing changed, but in photoshop isn't working as usual in the "automate" tab. Does anyone knows how to print from photoshop?

Thank you so much

Daniele

Re: Print Studio Pro Not Working on Mac

brintprints — Thu, 27 Apr 2023 00:00:22 GMT

I had hoped someone would've responded to the lack of compatibility with Photoshop 2023 and Print Studio Pro 2.2.6 now that is available in the US. I am going on 5 months where my Pixma Pro-10 gathers dust due to this issue.

Re: Print Studio Pro Not Working on Mac

jrhoffman75 — Thu, 27 Apr 2023 13:42:08 GMT

There is a post on DPReview where OP says it works (shows up in Automate).

It does not show up in Automate for me. Properly installed in the Plugin folder for Photoshop.

The OP didn't state what OS. I am on macOS 13.3.1, M2 MacBook Air.

Re: Print Studio Pro Not Working on Mac

HMW — Mon, 01 May 2023 22:50:06 GMT

Canon PSP works on my Mac Pro (Intel chip) running Ventura. It does not work on my Mac Book Pro (Apple chip). I am going to try the PSP download from the European site suggested and see if that works.

Re: Print Studio Pro Not Working on Mac

jrhoffman75 — Mon, 01 May 2023 23:21:26 GMT

@HMW wrote:
Canon PSP works on my Mac Pro (Intel chip) running Ventura. It does not work on my Mac Book Pro (Apple chip). I am going to try the PSP download from the European site suggested and see if that works.

Lightroom or Photoshop host?

Re: Print Studio Pro Not Working on Mac

HMW — Tue, 02 May 2023 01:38:36 GMT

Photoshop v14.4.1

Re: Print Studio Pro Not Working on Mac

jrhoffman75 — Tue, 02 May 2023 10:53:15 GMT

That means you are running Ps using Rosetta? Maybe that’s the issue; that seems to be the difference between the two cases.

Re: Print Studio Pro Not Working on Mac

HMW — Tue, 02 May 2023 14:40:49 GMT

I am not running Rosetta on my Intel Mac Pro.

Re: Print Studio Pro Not Working on Mac

jrhoffman75 — Tue, 02 May 2023 14:43:13 GMT

Correct. And you stated that PSP is working properly on your Intel Mac and not working properly on your Apple Silicon Mac running Rosetta.

Re: Print Studio Pro Not Working on Mac

bellevuefineart — Sat, 20 May 2023 04:31:01 GMT

I too have unresolved issues around Ventura and PS 2023 and Print Studio Pro. It seems that some have it working, like Jrhoffman, but it seems that many if not most people are having issues. Mine too are unresolved. I have seen a half dozen posts now in recent threads about PSP not working on Mac M1 and M2 chips with Ventura, so you're not alone and to the best of my knowledge Canon doesn't have an answer.

Re: Print Studio Pro Not Working on Mac

HMW — Sat, 20 May 2023 12:09:36 GMT

There is a solution that worked for me. It Was to download a newer version of PSP - from either the Canadian or European Canon web site (I forget which one...). That version is newer than the one on the Canon USA web site.

Re: Print Studio Pro Not Working on Mac

bellevuefineart — Sat, 20 May 2023 13:00:34 GMT

I downloaded 2.2.6 from the Canadian website and it didn't work for me.

Re: Print Studio Pro Not Working on Mac

HMW — Sat, 20 May 2023 15:03:17 GMT

Sorry to hear that, it does work for me. The more people that contact Canon Support perhaps the sooner there will be a solid fix