topic Re: PIXMA MX922 'not responding' after router change in Printer Software & Networking

PIXMA MX922 'not responding' after router change

Skeleton567 — Tue, 21 Feb 2023 15:16:46 GMT

MX922 'not responding' Windows 10 after router change

internet provider forced me to change router. MX922 wireless is now 'not responding'. Have downloaded and reinstalled drivers. got no desktop icon for support application. MX922 says it has found the access point. Windows shows printer as installed and is default. Send test page to printer, just shows 'printing', and actuallly prints an XML file on another (Epson) wireless printer. I can't figure this one out.

Re: PIXMA MX922 'not responding' after router change

ArthurJ — Tue, 28 Feb 2023 17:00:00 GMT

Hi,

Please click HERE for the steps to print the network settings page from your printer. Once the settings print, check to make sure the SSID matches what your computer is connected to.

Also, open a web browser on your computer, and in the address bar, please type the IP Address on the configuration page into the address bar. Next, tap Go or Enter to access the page.

Are you able to see the printer's remote interface?

Re: PIXMA MX922 'not responding' after router change

Skeleton567 — Wed, 01 Mar 2023 02:20:27 GMT

Figured it out. Had to enter the PASSWORD , not the USER, on the printer.