topic Re: MP Navigator X and macOS Mojave in Printer Software & Networking

MP Navigator X and macOS Mojave

tobiaspandey — Thu, 27 Sep 2018 10:35:20 GMT

My father has a canon scanner Lide 110 that uses MP Navigator X.

That software does not longer work with macOS Mojave, it wont even start. That sucks.

Does anyone know of a good scanning software that works with Lide 110?

Preferably software that detects multiple photos and saves them individually as jpegs.

thanks.

Re: MP Navigator X and macOS Mojave

Michael — Thu, 27 Sep 2018 14:25:16 GMT

Hello.

Make sure that the latest drivers and MP Navigator versions are being used. Visit the following link to download the latest versions for Mojave:

CanoScan LiDE 110 Drivers & Downloads

If the program still does not launch correctly, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: MP Navigator X and macOS Mojave

jmitchell — Thu, 18 Oct 2018 04:46:43 GMT

I am having a similar issue. I have a MacBook Pro running macOS Mojave 10.14, and I cannot get the latest version of MP Navigator EX 5.0 to work. What is the solution? Is there another version of MP Navigator EX coming that will be compatible with Mojave 10.14? I am trying to use MP Navigator to scan from my Pixma MX870.

Re: MP Navigator X and macOS Mojave

bhuvnesh50 — Thu, 18 Oct 2018 17:22:49 GMT

From the Mac system report / applications -- MP Navigator EX 2.1.5 that I have -- which was updated in 2017 -- is still a 32bit applicaiton.
32 bit apps will work in ver 10.13 - High sierra -- the OS will run both 32 bit and 64 bit apps. So does the older versions upto 10.8 or 10.9.

From MacOs Mojave -- Only full 64-bit applications will work ---

so only wat to get the these MP Navigator apps to ccontinue to work is to avoid upgrading to Mojave -- or roll back and INSTALL an older version of the macOs.

Re: MP Navigator X and macOS Mojave

efithian — Fri, 19 Oct 2018 17:29:14 GMT

It is not possible to return to a previous operating system for me. Why have you not upgraded the Navigator app to 64-bit? It has only been out for 6 months! My next printer will be from a company that updates its software. With this debacle, it is not possible for me to scan from my MG8220 to my Mac. What is it with you people???

Re: MP Navigator X and macOS Mojave

pinkdayze1 — Fri, 19 Oct 2018 22:43:16 GMT

Did you ever find software that works with Mojave?

Re: MP Navigator X and macOS Mojave

efithian — Fri, 19 Oct 2018 22:50:10 GMT

I purchased Vuescan which appears to work well with Mojave. With Canon, it is always a day late and a dollar short.

Re: MP Navigator X and macOS Mojave

bhuvnesh50 — Sat, 20 Oct 2018 03:42:55 GMT

I was wrong in my earlier posting. According to Apple support site -- I read that MacOs Mojave will be their LAST VERSION of OS which will support 32 bit apps.

Hence, theorectically MP Navigator X 2.5.1 should work in Mojave also. I am not sure of earlier versions of MP navigator.

Its a shame that while 32bit and 64bit versions are available for Windows, the same is not for MacOs despite the larger user base.

I am currently using High Sierra and version 2.5.1 works well. But am scared to upgrade to Mojave and have my LIDE 700F unusable after that upgrade !!

Re: MP Navigator X and macOS Mojave

jet_silver — Wed, 24 Oct 2018 16:09:46 GMT

Here is how I scan using the Mac with my MX870: 1) In System Preferences, click on "Printers and Scanners". 2) In the pop-up, on the left-hand side of the window, click on the -scanner-, not printer, below the "Scanners" title, and click on "Open Scanner" 3) A rudimentary window will pop up, not as nice as the Canon tools usually are, but it is serviceable and it will return scans to your desktop as before. It is disappointing to not have the excellent Canon tools that worked before. Perhaps macOS will get shiny new utilities soon.

Re: MP Navigator X and macOS Mojave

efithian — Wed, 24 Oct 2018 22:30:44 GMT

No pop up on left side of window using MG8220.

Re: MP Navigator X and macOS Mojave

ToddL214 — Thu, 25 Oct 2018 16:00:47 GMT

What's the answer for those of us that have relied on the MP Navigator (EX 5.1 in my case)?

Absent a response from someone from support or product at Canon I'll conclude that even purchase of a new Canon MX printer will not allow me the functionality that I'm acustom to.

Mojave 10.14 appears to require a 64 bit application which I understand MP Navigator is not.

Absent an answer on MP Navigator please describe how I'd scan from my computer with a new Canon MX 9xx printer.

Thanks,

Todd L.

Re: MP Navigator X and macOS Mojave

efithian — Thu, 25 Oct 2018 17:17:37 GMT

Vuescan is the only solution I have found.

Re: MP Navigator X and macOS Mojave

BillS — Fri, 26 Oct 2018 20:30:53 GMT

Hi ToddL214,

The MP Navigator program has been retired, and is not supported on newer models. For Mac users, the new program is IJ Scan Utility Lite, which uses the same driver (ScanGear) utilized by MP Navigator, with additional options and a simpler interface. It is also possible to scan using Mac's native imaging program, Image Capture.

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Re: MP Navigator X and macOS Mojave

bhuvnesh50 — Sat, 27 Oct 2018 02:54:18 GMT

Retiring MP Navigator X for newer scanner models if fine -- but what about support for older models still in use like my LIDE 700F?

Will the new program IJ Scan Utility support the older scanners like my LIDE 700F -- ?? THIS HAS NOT BEEN ANSWERED; which is what most of us in this group are looking for.

I not, then I don't why it is so difficult to RE-COMPILE the original source code of these old Scanners using a 64-bit compiler.

If Canon can't do it, then I think they should make these sources codes available in the open domain;

I am sure there are some expert geeks out there who would be willing to RE-COMPLILE them using 64-bit compilers and help out those of us still using older Canon scanners - which are still working and in excellent shape.

Re: MP Navigator X and macOS Mojave

ToddL214 — Sat, 27 Oct 2018 15:33:29 GMT

Thank you for your response and solution.

Can you point me to a link for download with installation and use instructions that will help me to use the IJ Scan Utility Lite to get my scan from computer function running again?

Here's what I've tried so far...

I have not found the IJ Scan Utility Lite on any Canon website to download. I attempted to find it on the support webpage of the Pixma MX922 printer without success and also a search of the support site didn't get any hits. Three drivers appear on the MX922 site and some reading tells me the IJ Scan Utility is bundled as part of the "Twain drivers" but there is no indication of which one is the Twain set. After downloading the top MX922 driver set I realize I don't now how to connect that to my MX712 anyway once the download is installed.

I also investigated whether Scan Utility was part of my previous installations for the Canon MX712 I own and use. Although the IJ Scan Utility is mentioned, (without "Lite"), and the manual says you can run the Scan Utiltity from other applications. That all being said, I can't figure out how to get the Scan Utility running independent of MP Navigator.

I appreciate your continued effort to help me out.

Todd L.

Re: MP Navigator X and macOS Mojave

WeeJavaDude — Sun, 28 Oct 2018 22:42:46 GMT

So I just ran into this. Found ij scan lite and have to say i feel like I went back 10 years. Does not seem to be able to do slides. PHoto seems to have not auto detection. Don't seem to have any controls. 100 bucks for VueScan to get slide capability puts me inline for purchasing another "NON canon" printer. Wow you could not just recompile makes some fixes and re-releases for Mojave.

Blunt time (I build software for a living)

If you cannot maintain your software for your hardware in the field, get out of the business. You are more than happy to grab our money for when we purchase the printer, but when it comes down to supporting you are very quick to leave us hanging.

Not asking for brand new, asking to keep up with the time. 64Bit version that works. This IJ Scan Utility is a joke and is one step above built in support.

Shame, Shame, Shame... I have a 8220 and I found the IJ utility by googling. it works but it sucks!.

Is this really your plan to support your Mac user base going forward? Time to run out the ink and look for an alternative.

First you give me a Printer that does not do Google Cloud Printer even though it should. Don't blame Google even if they changed something. Then you replace a really good complement to your printer/scanners with a pile of Mud. UGH!

Re: MP Navigator X and macOS Mojave

TsaiCo — Sat, 03 Nov 2018 02:15:10 GMT

hi there,

I have downloaded the ij scan utility lite mac, but, seems that it was searching for the printer and wasn't able to, however I was able to print perfect, I even check the network and be able to share the printer. no luck

please help us if you have any update for the scan tools or any other recommendations.

thank you!!

Tony

Re: MP Navigator X and macOS Mojave

BillS — Sat, 03 Nov 2018 03:07:11 GMT

Hi TsaiCo,

You also have the option of using the native Macintosh Image Capture program.

Click the Finder icon in the Dock at the bottom of your screen.
Click on "Go" in the Menu Bar at the top of the screen.
Select "Applications."
Select "Image Capture."
If you see the message "No camera or scanner is selected," hover your mouse over "Shared," then press "Show."
Select your printer.
You can press "Scan" to begin immediately, or "Show Details" for more options.

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Re: MP Navigator X and macOS Mojave

bhuvnesh50 — Sat, 03 Nov 2018 03:30:37 GMT

I downloaded and installed the IJ Scan Utility Lite and the latest Scangear driver for my LIDE 700F flatbed scanner.

I am on MacOs High Sierra. But sorry the IJ Scan Utility does not find my scanner and link to it.

So I am holding back upgrading to Mojave fearing that my MP Navigator X will stop working.

Re: MP Navigator X and macOS Mojave

TsaiCo — Sat, 03 Nov 2018 05:51:56 GMT

thank you for that...

funny thing is my wife computer can pick up the scanner, and my can't...

basically, I don't see anything when i hoover my mouse to "share" or "device"

if you have any other suggestion, please help. thanks!