topic Re: imagePROGRAF PRO-300 Cannot Select Ink Color in Printer Software & Networking

imagePROGRAF PRO-300 Cannot Select Ink Color

dgarizona — Thu, 19 Jan 2023 17:34:58 GMT

The color option box in B&W is grayed out. I cannot select ink color. Canon support had me re-load the driver, etc., and it still doesn't work.

Re: imagePROGRAF PRO-300 Cannot Select Ink Color

Danny — Thu, 19 Jan 2023 17:36:05 GMT

Hi, dgarizona!

So that the Community can help you better, we need to know exactly which operating system is running on your computer. It looks like you're on a Mac, so please let us know which version of macOS you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: imagePROGRAF PRO-300 Cannot Select Ink Color

dgarizona — Thu, 19 Jan 2023 19:34:01 GMT

Mac 10.12.6. Photoshop Elements 15.0.