PIXMA TR7020 Not Printing or Scanning After Router Replacement

rbrawlings — Tue, 03 Jan 2023 14:11:46 GMT

I can not seem to get this printer working.... our wireless router was replaced, had a computer guy come and was able to have the printer scan. My computer died.... now able to print a test page but that's about it. Had the computer guy come back, he said it's working fine... it says it's scanning but isn't. Tried to put a paper in the top tray to copy, it says its scanning and I get nothing. Go to the settings, to the printer, hit test page and it prints fine. What am I doing wrong?

Re: PIXMA TR7020 Not Printing or Scanning After Router Replacement

ArthurJ — Wed, 04 Jan 2023 15:13:04 GMT

Hi,

What version of Windows or MacOS is your computer running? Also as a test, are you able to print from a mobile device using the Canon print inkjet selphy app?

We look forward to your reply.

topic PIXMA TR7020 Not Printing or Scanning After Router Replacement in Printer Software & Networking

PIXMA TR7020 Not Printing or Scanning After Router Replacement

Re: PIXMA TR7020 Not Printing or Scanning After Router Replacement