topic Re: G7020 doesn't identify 5gHz networks, only 2.4 in Printer Software & Networking

G7020 doesn't identify 5gHz networks, only 2.4

atapi — Thu, 29 Dec 2022 23:28:09 GMT

Title says it all. I've tried manual connect and entering the network SSID manually, but no dice. The AP is about a meter away, and it's got the lower speed network fine.

Separate question: how do you enter capital letters and numbers using the keypad? pressing 2 four times to cycle it to capitals only takes it back to lower case (a-b-c-a). It's a mystery!

Thanks,

Re: G7020 doesn't identify 5gHz networks, only 2.4

normadel — Thu, 29 Dec 2022 23:50:06 GMT

Are you sure 5G is enabled on your wifi router? Do you see your 5G network from a computer?

Do you know the name of your 5G network?

Re: G7020 doesn't identify 5gHz networks, only 2.4

shadowsports — Fri, 30 Dec 2022 00:04:45 GMT

Greetings,

The G7020 has a 2.4Ghz radio and is only capable of connecting to a 2.4Ghz broadcast. It will not connect to a 5G network.

Re: G7020 doesn't identify 5gHz networks, only 2.4

atapi — Fri, 30 Dec 2022 05:07:36 GMT

Thanks both. 1) Yes, the 5ghz network is up and used by many devices in the home.

2) Well crap. I read its spec to say it supported 802.11 b/g/n and ... well, n uses both speeds. What a disappointment. My old TS8300 runs on 5gHz and that's years old and cheaper. Nice new one is gimped? Disappointing.

Thank you for the helps all the same!