https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF634Cdw-MF-Scan-Utility-Double-Sided-Scan-problem/m-p/398265#M12990 <P>Hi, wldtemp!<BR /><BR />So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, <A href="https://support.usa.canon.com/kb/index?page=home" target="_blank" rel="noopener">click HERE search our knowledge base</A> or find <A href="http://canon.us/SupportCF" target="_blank" rel="noopener">additional support options HERE</A>.<BR /><BR />Thanks and have a great day!</P> Fri, 16 Dec 2022 21:21:12 GMT Danny 2022-12-16T21:21:12Z https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF634Cdw-MF-Scan-Utility-Double-Sided-Scan-problem/m-p/398260#M12989 <P>M f scan utility hangs up when "Scan both sides..." box is checked. Works fine when unchecked. Using with MF634cdw printer. Have tried all the suggestions I found on the board. Does not work. Help!</P> Fri, 16 Dec 2022 21:20:25 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF634Cdw-MF-Scan-Utility-Double-Sided-Scan-problem/m-p/398260#M12989 wldtemp 2022-12-16T21:20:25Z https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF634Cdw-MF-Scan-Utility-Double-Sided-Scan-problem/m-p/398265#M12990 <P>Hi, wldtemp!<BR /><BR />So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, <A href="https://support.usa.canon.com/kb/index?page=home" target="_blank" rel="noopener">click HERE search our knowledge base</A> or find <A href="http://canon.us/SupportCF" target="_blank" rel="noopener">additional support options HERE</A>.<BR /><BR />Thanks and have a great day!</P> Fri, 16 Dec 2022 21:21:12 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF634Cdw-MF-Scan-Utility-Double-Sided-Scan-problem/m-p/398265#M12990 Danny 2022-12-16T21:21:12Z https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF634Cdw-MF-Scan-Utility-Double-Sided-Scan-problem/m-p/398270#M12991 <P>Edition Windows 11 Home<BR />Version 22H2<BR />Installed on ‎10/‎5/‎2022<BR />OS build 22621.963<BR />Experience Windows Feature Experience Pack 1000.22638.1000.0</P> Fri, 16 Dec 2022 21:46:14 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF634Cdw-MF-Scan-Utility-Double-Sided-Scan-problem/m-p/398270#M12991 wldtemp 2022-12-16T21:46:14Z