https://community.usa.canon.com/t5/Printer-Software-Networking/Poster-Artist-License-Issues-after-new-computer/m-p/395665#M12702 <P><SPAN>Hi mtpuckett08!</SPAN></P><P><SPAN>To have a better understanding of your issue, please let everyone know your printer's model number as well as the operating system on your computer, amd connection method.</SPAN><SPAN> Any other details you'd like to give will only help the Community better understand your issue.</SPAN></P><P><SPAN>If this is a time-sensitive matter, please check out your other support options here: </SPAN><A href="https://canon.us/MyCanonAccount" target="_blank" rel="noopener"><SPAN>https://canon.us/MyCanonAccount</SPAN></A></P><P><SPAN>Thanks! </SPAN></P> Mon, 28 Nov 2022 22:47:01 GMT Mike 2022-11-28T22:47:01Z https://community.usa.canon.com/t5/Printer-Software-Networking/Poster-Artist-License-Issues-after-new-computer/m-p/395663#M12700 <P>Hello,</P><P>I'm struggling to get support for a license activation issue for the copy of Poster Artist I purchased. In 30 days, I've had no reply to the email <A href="mailto:CITS_CCADMIN@cits.canon.com" target="_blank" rel="noopener">CITS_CCADMIN@cits.canon.com</A> or able to get past the AA in 800-423-2366. The AA repeatedly asks me for the model and version of my product and despite my repeatedly replies I get nowhere.</P><P>I'm not sure what I'm doing wrong to get access to Canon Support. All the information in the product packaging doesn't appear to be valid or correct.</P> Wed, 30 Nov 2022 14:29:22 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Poster-Artist-License-Issues-after-new-computer/m-p/395663#M12700 mtpuckett08 2022-11-30T14:29:22Z https://community.usa.canon.com/t5/Printer-Software-Networking/Poster-Artist-License-Issues-after-new-computer/m-p/395665#M12702 <P><SPAN>Hi mtpuckett08!</SPAN></P><P><SPAN>To have a better understanding of your issue, please let everyone know your printer's model number as well as the operating system on your computer, amd connection method.</SPAN><SPAN> Any other details you'd like to give will only help the Community better understand your issue.</SPAN></P><P><SPAN>If this is a time-sensitive matter, please check out your other support options here: </SPAN><A href="https://canon.us/MyCanonAccount" target="_blank" rel="noopener"><SPAN>https://canon.us/MyCanonAccount</SPAN></A></P><P><SPAN>Thanks! </SPAN></P> Mon, 28 Nov 2022 22:47:01 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Poster-Artist-License-Issues-after-new-computer/m-p/395665#M12702 Mike 2022-11-28T22:47:01Z