topic Re: Easy Photo Print Editor Templates in Printer Software & Networking

Easy Photo Print Editor Stalls on Templates

stevet1 — Wed, 23 Nov 2022 14:13:40 GMT

I'm sure this has been asked before, but I didn't find it in the Search topics field.

I downloaded version 1.7.1 of Canon's Easy Photo Print Editor software. It seems to have installed correctly, and opens fine. I can print a photo, but when I click on something like Print cards or print calendars, it just says "Checking available templates" and just sits there.

I'm using a Windows 10 laptop, and a Canon Pixma TS 8220 printer.

What am I doing wrong?

Steve Thomas.

Re: Easy Photo Print Editor Templates

shadowsports — Wed, 23 Nov 2022 12:43:25 GMT

Greetings,

Curious, what site did you use to get v1.7.1? I see v1.6.8 for your printer. That doesn't mean the latter won't work, but it's not being offered on the products US support portal. Did you install v1.6.8 and the program updated itself?

Re: Easy Photo Print Editor Templates

stevet1 — Wed, 23 Nov 2022 14:05:50 GMT

Shadowsports,

Yes, in trying to find and answer to why things were not working, the program asked if I wanted to update to version 1.7.1 and I said yes.

I can't telly you why, but this morning, after re-running the installation about four times, the program is now working as it should. After choosing Print Cards, the templates popped right up, slick as a whistle.

I wish I knew why, so I could help others with the same problem.

Steve Thomas