topic Re: Pixma ix6820 can't set up wifi with Starlink. in Printer Software & Networking

Pixma ix6820 can't set up wifi with Starlink.

ItsKim — Tue, 15 Nov 2022 12:28:11 GMT

I have spent so much time on this! The Starlink router does not have a button to push. Is this the only way to set up the wifi? There's no screen on the printer to physically enter the SSID. How do I make this thing work on the wifi??

Re: Pixma ix6820 can't set up wifi with Starlink.

shadowsports — Tue, 15 Nov 2022 14:28:30 GMT

Greetings,

Set up and wireless configuration is performed using software.

Visit this page:

Canon Support for PIXMA iX6820 | Canon U.S.A., Inc.

Select Set Up Install, then expand wireless help, then Wireless printing.

Here you will find detailed instructions for initial set up, or set up after switching to a new router or access point.

Software installer for windows:

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwNTc2MDAy&cmp=ABR&lang=EN

For MAC:

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAxMTUzOTAx&cmp=ABR&lang=EN

Keep in mind the printer will only connect to a 2.4Ghz wireless broadcast. 5GHz is not supported.

Re: Pixma ix6820 can't set up wifi with Starlink.

ItsKim — Tue, 15 Nov 2022 16:58:59 GMT

This just gives me the exact same steps. It says to make sure the access point button is ready to be pushed. I don't have a button on my router. This is so frustrating!

Re: Pixma ix6820 can't set up wifi with Starlink.

Stephen — Tue, 15 Nov 2022 17:12:27 GMT

I'm not a tech, but I understand starting from scratch may solve your problem. Just click this link and follow the steps: canon.us/ijsetup

Re: Pixma ix6820 can't set up wifi with Starlink.

ItsKim — Tue, 15 Nov 2022 17:47:28 GMT

I did that. The steps are exactly the same. It wants me to push a button on my router but my router doesn't have one. There is no way to access the printer menu to enter anything manually. I'm really regretting this purchase!

Re: Pixma ix6820 can't set up wifi with Starlink.

dalerobinson — Sat, 22 Apr 2023 16:09:58 GMT

Hello Kim, were you able to solve this problem?

Re: Pixma ix6820 can't set up wifi with Starlink.

shadowsports — Sat, 22 Apr 2023 17:41:08 GMT

@ItsKim wrote:
I did that. The steps are exactly the same. It wants me to push a button on my router but my router doesn't have one. There is no way to access the printer menu to enter anything manually. I'm really regretting this purchase!

The instructions tell you to press the wireless button on your printer.

Then to run the printer's software installation utility (link I provided above).

Re: Pixma ix6820 can't set up wifi with Starlink.

shadowsports — Sat, 22 Apr 2023 17:41:39 GMT

@dalerobinson,

If you are attempting to install this printer, please follow the steps I provided above, choosing the link for your OS, windows or MAC. Your computer will need to be connected to the same network you want to connect the printer to.

When ready, turn the printer on. Press and hold its wireless button until the power light flashes twice. Now run the installation utility following the prompts for wireless setup.