topic Re: UNIFLOW : Jobs take 30 seconds to delete in Printer Software & Networking

UNIFLOW : Jobs take 30 seconds to delete

ccprintcanon — Wed, 02 Nov 2022 03:34:02 GMT

Hi, hope anyone can assist.

We have most of our printers using Uniflow to print, and in the last two weeks our printing has slowed right down.

the symptom is any time a job is deleted, it taked 30 seconds. so if you have multiple documents waiting to print, it can take a very long time for the printing to finish due to the 30 second delete after every job.

Any ideas? we just performed uniFLOW SQL CleanUP task, and it's not made a difference

Re: UNIFLOW : Jobs take 30 seconds to delete

shadowsports — Wed, 02 Nov 2022 13:50:49 GMT

Greetings,

UniFlow is a Enterprise Software Application. I suspect this is a Canon Dealer related support item. The majority of us here do not have access to a UniFlow environment. I suggest you reach out to support or your dealer for assistance.

1-844-443-INFO (4636)

Re: UNIFLOW : Jobs take 30 seconds to delete

ccprintcanon — Thu, 24 Nov 2022 03:37:56 GMT

thanks, its a issue that our dealer is also struggling to find a solution At the moment we'll plan a upgrade of printer drivers.

Re: UNIFLOW : Jobs take 30 seconds to delete

shadowsports — Thu, 24 Nov 2022 15:59:55 GMT

Greetings,

I'd go after it both ways then, via your dealer and directly with Canon Support. This could be something related to your network, antivirus, etc.

Have you looked at Azure Universal Print yet?