topic Re: PIXMA MG3620 - photo scans chopped into like 7 different images? Why? in Printer Software & Networking

PIXMA MG3620 - photo scans chopped into like 7 different images? Why?

tf42345t — Mon, 12 Sep 2022 18:28:19 GMT

I have one page I scan as a photo. I want the file to be the entire page. Instead it's in a bunch of files, IMG_20220912_0001, IMG_20220912_0002, to IMG_20220912_0007.

What is happening? How do I get photo scan to get everything on 1 page?

Re: PIXMA MG3620 - photo scans chopped into like 7 different images? Why?

ArthurJ — Tue, 13 Sep 2022 17:29:37 GMT

Hi,

So we can best assist you, please let us know what version of Windows or Mac you are using. Also, please let us know if you are using the Canon IJ Scan Utility program.

We look forward to your reply.

Re: PIXMA MG3620 - photo scans chopped into like 7 different images? Why?

jrhoffman75 — Tue, 13 Sep 2022 17:52:18 GMT

What does the page consist of? Does the page have photos on it?

Re: PIXMA MG3620 - photo scans chopped into like 7 different images? Why?

tf42345t — Tue, 13 Sep 2022 22:01:57 GMT

Windows 10

Yes I use this program and click Photo

Re: PIXMA MG3620 - photo scans chopped into like 7 different images? Why?

tf42345t — Tue, 13 Sep 2022 22:03:30 GMT

It's a BMI test:

And it somehow manages to come out as this mess:

How the heck does that happen?

Re: PIXMA MG3620 - photo scans chopped into like 7 different images? Why?

jrhoffman75 — Tue, 13 Sep 2022 22:15:31 GMT

Try selecting document scan. Some scanner software in photo mode looks to find individual photos and individually scan them. Where you have individual blocks the software might think they are photos.

Re: PIXMA MG3620 - photo scans chopped into like 7 different images? Why?

tf42345t — Tue, 13 Sep 2022 23:43:19 GMT

Oh, I'm an idiot, TY! 🙂