Re: My new MG6800 printer won't print

rdmegr — Mon, 24 May 2021 22:12:43 GMT

I am having the same problem connecting with my Pro Pixma 100. I followed the steps in a 2017 message last week and they worked but today, I get the same error message and the steps do not work this time. Andy thoughts?

Here is what I did based on the 2017 message:

1. Turn off the printer and unplug the power cord, then turn off your computer.

2. Unplug your wireless router for at least 60 seconds, then plug it back in.

3. Wait 5 minutes, then plug the printer back in, and turn it and the computer back on.

Re: My new MG6800 printer won't print

ArthurJ — Mon, 07 Jun 2021 16:55:37 GMT

Hello,

I recommend you contact Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.

You will need to have a Canon account when you call. If you have not created account, please click HERE:

topic Re: My new MG6800 printer won't print in Printer Software & Networking

Re: My new MG6800 printer won't print

Re: My new MG6800 printer won't print