PIXMA MG3500 Won't Work With USB or Wi-Fi After Moving

pbivens — Thu, 25 Aug 2022 13:19:10 GMT

I have moved my wireless printer from one house to another. The printer will not work with the USB connection or wirelessly. I get the error message: "There are ports that cannot be used with their current settings". I tried to change the network settings but the "Associate Ports" options is greyed out in the settings on the Canon IJ Network Tool. It is a Canon MG3500 wireless printer and my laptop currently has Windows 10 pro. Help!

Re: Wireless connection

ArthurJ — Tue, 23 Aug 2022 18:04:28 GMT

Hi,

I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

topic PIXMA MG3500 Won't Work With USB or Wi-Fi After Moving in Printer Software & Networking

PIXMA MG3500 Won't Work With USB or Wi-Fi After Moving

Re: Wireless connection